Manager – QA, Training, Access

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October 31

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Healthrise

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Healthcare Insurance • Consulting • SaaS

Healthrise is a company dedicated to providing comprehensive healthcare solutions, focusing on revenue cycle management, electronic health record (EHR) services, and strategic consulting. With over a decade of experience, Healthrise assists health systems nationwide in achieving operational and financial success through tailored strategies. Their team of experts partners with healthcare organizations to tackle complex operational challenges and enhance efficiency, ensuring both patient and financial outcomes are optimized.

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Lead the quality audit program for all team members, identifying trends, gaps, and opportunities for process improvement. • Partner with domestic and global quality leaders (including the Qodex team) to implement corrective actions and best practices. • Monitor the accuracy and completeness of audit results, ensuring compliance with standards and client requirements. • Develop and implement strategies to enhance audit processes, tools, and outcomes. • Oversee the end-to-end system and portal access request process, ensuring timely submissions, monitoring, and issue resolution. • Coordinate with client vendor management and access teams to maintain compliance and reduce access delays. • Lead the creation, updating, and rollout of SOPs, job aids, and training materials to support quality initiatives. • Ensure documentation is accurate, accessible, and reflective of current processes. • Track training rollout and compliance to ensure team readiness and knowledge alignment. • Communicate regularly with senior leadership, department heads, and partner leaders to provide updates, share insights, and align on strategic initiatives. • Facilitate collaboration across domestic and global teams to promote standardization and continuous improvement.

🎯 Requirements

• Bachelor’s degree or minimum of 2 years’ experience in healthcare operational management or a related role. • Demonstrated leadership and team management skills with the ability to motivate and inspire others. • Strong communication, interpersonal, and problem-solving abilities. • Knowledge of healthcare revenue cycle operations and compliance requirements.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development