Risepoint
Education • B2B
Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.
Senior Manager, Community Engagement
Job not on LinkedIn
November 21
Risepoint
Education • B2B
Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.
📋 Description
• Develop and execute community engagement strategy across Reddit, Discord, TikTok, forums, and peer networks • Spark and sustain authentic dialogue • Monitor sentiment, surface FAQs, and translate insights into actionable recommendations • Partner with internal teams to align messaging • Define, track, and report KPIs including sentiment, engagement quality, and trust signals • Collaborate with Field and Integrated Marketing to design and pilot new ways to foster community conversations
🎯 Requirements
• Bachelor’s Degree in Marketing, Communications, or related field • 5-7 years in social media, digital marketing, or community management • Expertise in third-party communities (Reddit, Discord, TikTok, forums) • Strong insight mining & social listening skills • Proven track record converting signals into strategy • Empathetic communicator • Cultural fluency • Familiarity with FTC disclosure norms and COPPA/FERPA boundaries • Experience with moderation, AMA facilitation, or creator partnerships • Familiarity with social listening tools and taxonomy design
🏖️ Benefits
• Risepoint is an equal opportunity employer • Diversity and inclusion in the workplace
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