Customer Support Specialist

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August 8

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Risk.Inc

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Gaming • Gambling

Risk. Inc. is a dynamic company blazing a unique trail in the global entertainment industry, particularly focusing on iGaming and sports betting. The company embraces risk as an integral part of its strategy to innovate and expand rapidly across new markets and territories. With over 300,000 customers and 600 employees in more than 20 locations, Risk. Inc. seeks to redefine the entertainment landscape through bold creativity, technology innovation, and strategic partnerships. The company's mission is to adopt daring approaches, foster a vibrant community of industry talents, and lead the market with its cutting-edge solutions.

201 - 500 employees

🎮 Gaming

🎲 Gambling

📋 Description

• Learn all the necessary information given for work; • Help customers through live support (chats, instant messengers and emails, possible hotline); • Handle customer inquiries appropriately and provide a high level of service; • Be ready to work at night shifts; • Interact with other departments to resolve issues.

🎯 Requirements

• Good written communication skills • Fluency in Thai must-have, English — Intermediate and above • Empathy, stress tolerance, responsibility, and focus on development and results • Excellent basic computer skills • Ability to work from personal laptop for the first 2 weeks during training

🏖️ Benefits

• Vacation 28 calendar days • Paid sick leave • Learning Coverage • Sport coverage • Medical insurance