Product Owner – Service Designer, Mid Level

🕒 July 7

🇪🇬 Egypt – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Robusta Studio

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Robusta Studio is a tech agency serving a diverse client base across various sectors by implementing digital transformation programs. The company specializes in e-commerce websites, web design, graphic design, mobile app development, and developing web applications. With a team of over 100 consultants, Robusta Studio has a significant presence in the EMEA region, with operational hubs in Egypt and Germany, focusing on digitizing business processes and enhancing digital customer engagement.

📋 Description

• Lead product ownership activities, including defining product vision, managing priorities, and supporting delivery of product initiatives. • Conduct service design activities to identify user needs, business challenges, and opportunities for improvement. • Facilitate customer journey mapping, service blueprinting, and workflow definition sessions. • Gather, analyze, and translate business and user requirements into clear product requirements and actionable deliverables. • Manage and prioritize product backlogs based on business value, user impact, and project objectives. • Collaborate with cross-functional teams, including business stakeholders, designers, developers, and operational teams. • Ensure alignment between stakeholders through effective communication, workshops, and decision-making processes. • Define and optimize operational workflows to improve service efficiency and user experience. • Support continuous improvement by analyzing feedback, identifying gaps, and recommending enhancements. • Document processes, requirements, user journeys, and service design outputs.

🎯 Requirements

• Bachelor’s degree in Business, Design, Information Systems, Engineering, or a related field. • 3–5 years of experience in product ownership, service design, UX design, business analysis, or related roles. • Proven experience managing product requirements, prioritization, and stakeholder alignment. • Strong understanding of service design methodologies, customer journey mapping, and user-centered design principles. • Experience working with Agile methodologies and cross-functional delivery teams. • Ability to translate complex business needs into structured solutions and clear product requirements. • Strong facilitation, communication, and presentation skills. • Analytical mindset with strong problem-solving capabilities. • Ability to work independently and effectively in a remote environment. • Experience with digital products, platforms, or service transformation projects is preferred.