Senior Salesforce Core Developer, FSL – Service

4 hours ago

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Robusta Studio

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robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.

51 - 200 employees

📋 Description

• Design, customize, and enhance Service Cloud and FSL components, including Work Orders, Service Appointments, Scheduling Policies, and Mobile flows. • Develop scalable Apex classes, triggers, LWC, and API integrations to support complex service processes. • Implement automation using Flows, Process Builder, and best-practice declarative tools to optimize case and field service operations. • Collaborate with BA, Admin, and Tech teams to translate business needs into technical requirements and deliver high-quality solutions. • Configure and optimize FSL dispatcher console, mobile app functionality, and scheduling rules for efficient workforce management. • Ensure code quality, perform unit testing, and support deployment through CI/CD pipelines. • Troubleshoot production issues, maintain documentation, and ensure solutions align with Salesforce best practices and governance limits.

🎯 Requirements

• At least 5 years of experience with emphasis on Salesforce development and testing. • Experience working on multiple Cloud with focus on Service Cloud and FSL • Experience in other Salesforce clouds like Marketing, Sales Commerce, CPQ, Education and Analytics is an added advantage • **Required Certifications ** • Certified Salesforce Platform Developer I • Certified Salesforce Platform Developer 2 • Certified Salesforce Administrator • Salesforce Advance Administrator • Certified JavaScript Developer • Consultant Certifications: Sales Cloud, Service Cloud and Experience Cloud • **Other Skills** • Proactiveness • Ownership and accountability of the project tasks • Open communication and transparency about day to day work, issues , risks and progress • Experience in Agile project methodology • Collaboration and be team playing • Estimation of timelines and solution approaches