Operations Manager – Pod Lead

Job not on LinkedIn

🔥 4 minutes ago

🌐 Philippines, Australia – Remote

🇵🇭 Philippines – Remote 🇦🇺 Australia – Remote

💵 A$1.2k - A$1.3k / month

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RocketAMS

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

RocketAMS is an Australian founder-led ecommerce agency for brands seeking an experienced partner in their growth journey. We combine boutique agility with enterprise capability, delivering full-service channel management through our team specialists who take proactive ownership of your success. We become an extension of your team, anticipating opportunities and solving problems before you know they exist.

📋 Description

• Lead a small team (pod) of Account Specialists managing clients’ Amazon accounts • Run the pod’s weekly routine, including 1:1s, stand-ups, and team meetings • Coach team members through weekly 1:1s and clear, honest feedback • Run performance conversations and raise issues early with evidence • Check client work for quality before delivery • Plan team workload, review timesheets, and arrange leave cover • Train new Account Specialists from start to finish • Manage one to two client accounts directly • Learn Amazon basics and company processes during the first 30 days • Support pod operations, answer team questions, run stand-ups, and co-run 1:1s during days 31 to 60 • Independently run the pod’s weekly routine and 1:1s and lead a first performance conversation during days 61 to 90 • Participate in the application review, screening call, interview, trial task, and final interview process

🎯 Requirements

• Experience managing a team, ideally a remote team • Proof you’ve grown or improved a team, process, or function • Experience running performance conversations • A coaching style that’s supportive but firm; ability to identify when someone needs training versus more effort and act accordingly • Strong attention to detail and quality • Ability to learn new things quickly • Strong written and spoken English • Available to work 07:00 to 16:00 Manila time, full-time • Reliable internet and a quiet place to work from home • Amazon Seller Central or Vendor Central experience (nice to have) • E-commerce or agency experience (nice to have)

🏖️ Benefits

• Paid Time Off • Work From Home • Training & Development • Private Health Insurance After 12 Months • Day Shift - 7am to 4pm PH Time • Structured training • Clear path to Pod Lead • Salary rises to AUD 1,350 a month once signed off as Pod Lead (usually within six months)