Operations Support Coordinator

🔥 7 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sourcefit

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Sourcefit is a leading business process outsourcing company with headquarters in the Philippines and offices in the Dominican Republic, Armenia, Madagascar, and South Africa. Founded in 2009, Sourcefit specializes in providing custom offshore and nearshore staffing solutions across various industries including IT, Finance, Healthcare, Retail, and more. They focus on offering efficient and cost-effective BPO services such as telesales, customer support, content moderation, IT support, web development, and more. Sourcefit is committed to building long-term value for organizations through customized, efficient, and integrated offshore staffing solutions.

📋 Description

• Support OSP construction operations by ensuring project documentation, unit assignments, and closeout information are accurate and complete • Complete OFS unit assignments based on approved construction documentation, redlines, bore logs, EOS, and verified field quantities • Perform OFS debriefs and reconcile assigned units against completed construction quantities • Identify discrepancies across OFS, bore logs, redlines, EOS, and supporting documentation, escalating material variances • Review subcontractor bore logs for completeness, legibility, project association, footage, and consistency • Perform minor bore log and documentation corrections when supported by available information • Maintain project closeout documentation in SharePoint using established folder structures and naming conventions • Verify COP supporting documentation before packages advance through closeout • Reconcile unit quantities, footage, subcontractor documentation, and other closeout information • Identify missing documentation and coordinate with Operations, Construction, Design, or COP resources to obtain it • Update project trackers and systems with project status, outstanding items, and completed actions • Support preparation and completion of COP Handoff packages • Work backlog and aging projects according to established priorities • Escalate unresolved issues to prevent projects from remaining stagnant • Support COP backlog reduction and WIP-to-invoice conversion initiatives • Review customer and internal systems for accurate project and production information • Collaborate with OPEs and stakeholders to identify and document tasks or milestones needed for project completion and closeout • Review billing and production documentation for accuracy and completeness • Translate and document field production information to support accurate completed quantities and revenue processing • Escalate issues that could delay closeout, billing, or project completion

🎯 Requirements

• Experience supporting telecom or OSP construction operations • Working understanding of OSP construction unit codes, directional bore documentation, redlines/as-builts, and project closeout requirements • Ability to read and understand maps, drawings, diagrams, construction documentation, and field records • Strong attention to detail and ability to compare and reconcile information across multiple sources • Strong organizational skills and ability to independently manage a high volume of projects and documentation • Ability to identify minor administrative discrepancies for independent correction and recognize issues requiring escalation • Ability to work effectively with multiple departments, subcontractors, field teams, and managers • Strong verbal, written, phone, and interpersonal communication skills • Proficiency with Microsoft Office, including Excel, Word, and Outlook • Experience with OFS, SharePoint, Smartsheet, SiteTracker, Fulcrum, or similar project and construction management platforms is highly beneficial

🏖️ Benefits

• Safety-minded work environment • Opportunities to develop new skills • Commitment to providing quality service to customers and communities