Technical Business Analyst

Yesterday

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rockITdata

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Artificial Intelligence • Consulting • Technology

rockITdata is a consulting firm that specializes in providing strategic solutions and support in the areas of AI, Data & Analytics, IT Transformation, and Management Consulting. The company focuses on leveraging cloud-based and AI-driven technologies to transform customer experiences and streamline operations. Their expertise lies in serving both commercial and public sector industries, offering bespoke solutions that integrate dual-use technologies to drive business growth and enhance customer engagement. rockITdata is committed to delivering innovative solutions that empower teams and optimize customer relationships through advanced technology partnerships.

11 - 50 employees

🤖 Artificial Intelligence

📋 Description

• Serve as a critical bridge between business stakeholders, end users, and technical teams to define, document, and validate requirements for implementations or enhancements of the Nuvolo Connected Workplace Platform. • Gather and analyze business and functional needs, map them to Nuvolo/ServiceNow modules and configurations, and produce clear, structured documentation. • Create user stories and technical system integration specifications. • Track deliverables against schedule, manage changes, help mitigate risks related to requirements or data/workflow design, and ensure that project outputs meet stakeholder expectations, compliance requirements, and operational goals. • Help transform complex facility, asset, and service-management needs into practical Nuvolo/ServiceNow configurations.

🎯 Requirements

• Proven experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role — preferably in enterprise asset management, facilities management, healthcare, clinical engineering, or maintenance operations. • Highly proficient in areas like ServiceNow, SQL, data analysis tools, APIs, cloud computing and system integrations • Strong understanding of systems, workflows, data models, and configuration-driven applications. • Excellent written and verbal communication, with ability to translate complex technical or operational requirements into clear, actionable documentation. • Strong organizational skills, attention to detail, and ability to manage multiple tasks or streams concurrently (requirements gathering, configuration mapping, documentation, testing). • Familiarity or readiness to learn configuration-based systems (such as Nuvolo), data model design, workflow mapping, and business process documentation. • Experience with requirements management and project management tools (e.g., Jira, Confluence, SharePoint). • Knowledge of SDLC, Agile methodologies, and system implementation lifecycles.

🏖️ Benefits

• Health insurance • Paid time off • Professional development • Flexible working arrangements