Implementation Consultant - Fiix Software

August 13

Apply Now

Receive Emails with Similar Jobs

Rockwell Automation

WebsiteLinkedInAll Job Openings

Industrial Automation • Software • Cybersecurity

Rockwell Automation is a global leader in industrial automation and digital transformation. The company provides a range of services and products, including industrial control products, software for design and analytics, and solutions for asset management and process management. Rockwell Automation helps industries such as aerospace, automotive, and life sciences become more efficient and sustainable through cutting-edge technology and innovations. They deliver integrated services that encompass everything from hardware and software to cybersecurity and network infrastructure solutions, driving digital transformation and smart manufacturing processes.

10,000+ employees

Founded 1903

🔒 Cybersecurity

💰 Grant on 2023-07

📋 Description

• Be a sole or primary contact for clients during the implementation phase of their journey • Help clients to take full advantage of our industry-leading technology and deploy solutions in a manner that encourages end-user adoption, minimizes \"time to value\", and supports expansion over time • Engage directly with clients to understand their requirements, identify implementation success factors, develop best-fit solution designs, and configure the CMMS to meet their specific needs • Manage client expectations; identify implementation risks, capture and disseminate key project decisions and insights, and control project scope, quality, & timeline • Develop and deliver client training programmes, including the creation of client training material (e.g. documents and videos) • Assist clients with the collection, loading, and configuration of data • Develop client reports and dashboard KPIs & widgets • Support system integrations between Fiix & ERP systems • Record project progress and store all project artefacts in a central repository • Collaborate with teammates to identify CMMS & implementation best practices • Help train new Implementation Consultants • Travel up to 40% of the time • Measure of Success: customer feedback, use %, contribution to team projects

🎯 Requirements

• Bachelor's Degree required • The Preferred - You Might Also Have: 1+ years experience in a software implementation role; SaaS and CMMS software experience • Prior experience in the Maintenance and Reliability industry considered an asset • Prior experience translating customer requirements into workable software solutions • Prior experience in Project Management leading small and medium software implementations; including experience developing work-breakdown structures and managing project plans • Valid driver's licence and Passport • Proficiency in German and Englisg language

🏖️ Benefits

• Comprehensive mindfulness programs with a premium membership to Calm • Volunteer Paid Time off available after 6 months of employment for eligible employees • Company volunteer and donation matching programs – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. • Employee Assistance Program • Personalised wellbeing programs through our OnTrack program • On-demand digital course library for professional development ... and other local benefits!