Rocky Talkie
11 - 50 employees
Founded 2019
🔧 Hardware
🛒 Retail
⚽ Sports
Hardware • Retail • Sports
Rocky Talkie is a company that specializes in creating durable, easy-to-use backcountry radios designed to keep adventurers connected in remote locations. Their products include the award-winning Mountain Radio, notable for its impressive range, long battery life, and compact design, making it ideal for outdoor enthusiasts. With a commitment to supporting mountain rescue teams, Rocky Talkie also donates a portion of every sale to help ensure safety in the wilderness.
Technical Support Specialist
🕒 May 19
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Rocky Talkie
11 - 50 employees
Founded 2019
🔧 Hardware
🛒 Retail
⚽ Sports
Hardware • Retail • Sports
Rocky Talkie is a company that specializes in creating durable, easy-to-use backcountry radios designed to keep adventurers connected in remote locations. Their products include the award-winning Mountain Radio, notable for its impressive range, long battery life, and compact design, making it ideal for outdoor enthusiasts. With a commitment to supporting mountain rescue teams, Rocky Talkie also donates a portion of every sale to help ensure safety in the wilderness.
📋 Description
• Provide technical support for two-way radio systems • Diagnose and troubleshoot hardware and signal issues • Support customers in configuring their radios for optimal use • Deliver clear, patient guidance to customers • Research third-party accessories and radios • Assist customers in selecting appropriate radio equipment • Conduct training sessions or demonstrations for users • Maintain documentation of support cases
🎯 Requirements
• 4+ years of hands-on experience working with two-way radio systems • Strong understanding of radio frequency (RF) fundamentals • Familiarity with UHF/VHF systems, repeaters • Excellent verbal and written communication skills • Ability to troubleshoot independently
🏖️ Benefits
• health insurance • short term/long term disability • 401K matching • PTO • performance-based bonus
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