Maintenance Project Coordinator – Temp

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $45k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Roofstock

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏠 Real Estate

💸 Finance

💰 $240M Series E on 2022-03

Real Estate • Finance • Technology

Roofstock is a technology-driven investment platform that specializes in the single-family rental (SFR) market. The company provides a comprehensive range of services including acquisitions, property management, asset management, and disposition services to help investors acquire, manage, and sell rental properties with precision and efficiency. By leveraging proprietary data and analytics, Roofstock offers both individual and institutional investors the ability to build and manage SFR portfolios and provides capital management solutions such as separately managed accounts or Roofstock-managed funds. The platform is designed to harness modern technology to streamline operations for institutional property owners and optimize investment returns for all types of investors.

📋 Description

• Manage occupied service requests from end-to-end (including creating a scope of work, and securing owner approval) to ensure issues are resolved promptly, ensuring all needed information is received (status updates, photos, estimates, invoices), communicating with vendors and internal teams, and assigning technicians to address requests. • Provide exceptional customer service at all times by attending to turnover service requests, vendor service calls, and messages within SLA guidelines and in compliance with company policy and practices. • Manage all electronic record keeping as it relates to repairs and maintenance including internal communication, vendor communications, resident damages, and any other needed information. • Ensure non-covered items are completed by the resident or billed back to the resident. • Coordinate inter-departmentally in order to receive necessary approvals for turnover service requests and provide updates and serve as a resource for Property Management teams. • Additional tasks as assigned.

🎯 Requirements

• Bachelor’s degree or an equivalent combination of education and experience is preferred. • Previous property management, vendor management and/or utility management experience preferred. • Technical proficiency including Google Applications, Microsoft Office Applications, and Slack preferred. • Meticulous attention to detail and organization skills • Strong customer service, written and verbal communication, organizational and interpersonal skills required. • Ability to meet timelines and adjust expectations preemptively. • Positive, can-do attitude with a commitment to excellence and achieving goals. • Ability to deal effectively with a diversity of individuals. • Can effectively work independently and as a member of various teams and committees.

🏖️ Benefits

• Competitive salary • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities