Customer Service Representative

Job not on LinkedIn

🕒 October 23, 2025

🤠 Texas – Remote

🤠 Texas – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Rooted Talent Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Rooted Talent Solutions is a staffing and talent-acquisition company specializing in healthcare staffing for hospitals, clinics, and medical facilities. They place registered nurses, licensed practical nurses, allied health professionals, medical assistants, CNAs, and healthcare administrative/support staff, and also offer customer service staffing for businesses. Rooted Talent Solutions provides scalable, flexible hiring options (per diem, contract, full-time), pre-vets candidates, offers a satisfaction/placement guarantee, and focuses on serving small to medium-sized companies with fast, reliable placements.

📋 Description

• Answer and manage customer inquiries via phone, email, and chat. • Provide accurate information about products, services, or policies. • Assist with troubleshooting, billing, or account-related questions. • Record and update customer interactions in the system. • Maintain a positive and professional attitude with every customer. • Meet performance expectations, including quality, accuracy, and efficiency.

🎯 Requirements

• Previous customer service experience is a plus, but not required. • Strong communication and problem-solving skills. • Ability to type and navigate computer systems efficiently. • Self-motivated and able to work independently. • High-speed internet connection and reliable computer/headset required.

🏖️ Benefits

• 100% remote work from home. • Opportunity to choose your own schedule in 30-minute increments. • Gain valuable experience with leading companies across various industries. • Growth opportunities for reliable and high-performing team members.