Administration Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🌐 Australia, Germany – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 14%

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🗣️🇩🇪 German Required

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Logo of Rotork

Rotork

1001 - 5000 employees

🏭 Manufacturing

⚡ Energy

Manufacturing • Energy

Rotork is a FTSE-250 market-leading global provider of mission critical flow control and instrumentation solutions for oil and gas, water and wastewater, power, chemical process and industrial applications. With 3,700 employees across 39 countries, and serving customers in over 170 countries from its head office in Bath, UK, Rotork ensures that its products can be locally sourced and supported by life-of-plant maintenance, repair and upgrade services. Their tagline, 'Keeping the World Flowing for Future Generations', reflects their commitment to sustainability and efficiency in industrial operations.

📋 Description

• Maintain and administer the service schedule for field and in-house service jobs • Build and sustain strong customer relationships, ensure expectations are met, and provide post-service follow-up • Communicate regularly with Channel Partners and Area Sales Managers regarding service activities in their territories • Coordinate with service technicians to ensure timely submission of service documentation, including invoices and reports • Generate, maintain, and close service tickets accurately • Keep a local log of service activities not captured by system reports, such as actuator commissioning and preventive maintenance • Store all service documentation in a centralized, accessible server location • Perform additional tasks as assigned to support the service team and business operations

🎯 Requirements

• Strong technical aptitude with the ability to understand and interpret electrical schematics and wiring diagrams • Technical degree or equivalent experience • Excellent customer service and communication skills • Proven ability to multitask and prioritize effectively • Proficiency in Microsoft Office applications and MTMS

🏖️ Benefits

• Employees can work remotely • Carefully designed training program • Experienced community of colleagues providing support

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