Senior Technical Product Manager

🕒 June 5

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Route

201 - 500 employees

Route is the all-in-one post-purchase platform reimagining the ecommerce experience from product discovery to delivery via the Route app.

📋 Description

• Own the team’s roadmap end-to-end across backend platform systems, APIs, and data infrastructure, balancing reliability, platform enablement, and new capability development. • Partner closely with engineering leadership to shape architectural direction, including API design, schema governance, and event-driven system patterns. • Drive prioritization across cross-functional platform requests, helping establish scalable, durable solutions rather than one-off implementations. • Collaborate with data and analytics teams to support warehouse and infrastructure needs, including decisions around event structures, identifiers, and data emission strategy. • Lead product coordination during incident response, helping drive prioritization and decision-making when critical systems are impacted. • Create clear technical documentation, including PRDs and architectural decision records, to support long-term system scalability and maintainability. • Translate complex technical concepts and platform investments into clear business impact for cross-functional and executive stakeholders. • Navigate complex tradeoffs across scalability, speed, reliability, and long-term platform health in a fast-moving environment. • Contribute to a collaborative team culture through thoughtful communication, strong technical judgment, and a long-term mindset focused on building sustainable systems.

🎯 Requirements

• 5+ years of product management experience, including significant experience in technical or platform-focused PM roles supporting backend systems, APIs, data infrastructure, or distributed systems. • Strong technical fluency in backend architecture concepts such as event-driven systems, API design and versioning, schema evolution, idempotency, eventual consistency, and distributed system reliability. • Experience partnering closely with engineering teams on high-scale event ingestion, processing systems, or platform infrastructure with an understanding of operational and scalability tradeoffs. • Experience supporting or partnering with data engineering organizations on data platform initiatives, including familiarity with modern warehouse and transformation tooling such as Snowflake, Databricks, dbt, or similar technologies. • Strong SQL skills with the ability to independently investigate data quality, integrity, and reporting questions. • Experience leading or supporting platform teams that serve internal product or engineering teams, including roadmap intake, prioritization, API contracts, SLA management, and balancing standardization with business needs. • Demonstrated success driving reliability, scalability, or technical debt initiatives that improved platform performance, reduced operational burden, or strengthened system stability. • Ability to communicate complex technical concepts clearly across technical and non-technical audiences. • Comfortable navigating ambiguity, influencing cross-functional stakeholders, and making thoughtful tradeoff decisions in a fast-moving environment. • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. Prior engineering experience is a plus.

🏖️ Benefits

• We offer to pay 95% - 100% of your health insurance premiums for you and your family • remote or hybrid work arrangements • unlimited PTO • 401k matching • formalized growth opportunities • learning & development • DEI programs & events

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