Account Manager

🔥 19 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RTB House

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

📣 Marketing

💰 Private Equity Round on 2019-01

Advertising • Artificial Intelligence • Marketing

RTB House is a global leader specializing in deep learning-powered online ad campaigns. The company provides personalized retargeting and brand visibility services using advanced AI technology to engage new and existing customers across multiple markets. RTB House's dynamic ad formats and deep learning capabilities allow businesses to set ambitious sales targets and drive brand loyalty. Additionally, the company offers solutions to manage the evolving digital ecosystem post-cookies while ensuring brand safety and innovation through collaborative client feedback. With a presence in over 90 markets and partnerships with 700K+ publishers, RTB House delivers measurable results for both direct clients and agencies, helping them achieve competitive advantages in the digital advertising space.

📋 Description

• Cooperation with big brands from the e-commerce market in Mexico • Regular meetings with top clients to ensure premium customer service • Execute customer communications personally and via telephone, video-calls or email, in line with standards and processes • Respond to customer requests and inquiries in a professional and timely manner • Responsible for customer success and long-term relationship of bigger accounts • Provide specific information regarding company's services and products • Assist customers in the process of launching ad campaigns • Develop and maintain in-depth product knowledge • Data improvement and optimization

🎯 Requirements

• Experience in managing online advertising campaigns for clients • Preferably experience working in adtech, advertiser or agency (online area) • Highly developed analytical skills • Interest in performance marketing/ digital marketing/ e-commerce • Knowledge of customer support tools and processes • Ability to identify and understand customer needs and requirements • Highly developed numerical skills and problem-solving skills • Well-developed verbal and written communication skills • Multi-tasking, high level of energy, resourcefulness • A high level of motivation and willingness to learn • Positive, can-do attitude • Fluency in Spanish and English

🏖️ Benefits

• Remote working • Engaging role in a new fast-growth project • Chance to be a part of a team which shapes the future of online marketing globally • Opportunity to work with a global team • Versatile tools and training opportunities • Being part of an award-winning organization, with outstanding growth numbers • Working at a company with a great product based on the newest AI Technology (Deep Learning) • Working in a flexible environment with a balance and personal and professional life • Attractive salary plus a bonus system