
10,000+ employees
Founded 2020
đ Aerospace
Aerospace ⢠Defense ⢠Sustainability
RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the worldâs most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.
đĽ 2 minutes ago
đť New Hampshire â Remote
đľ $107.5k - $204.5k / year
â° Full Time
đ Senior
đ´ Lead
âď¸ Systems Engineer
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10,000+ employees
Founded 2020
đ Aerospace
Aerospace ⢠Defense ⢠Sustainability
RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the worldâs most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.
⢠Work effectively in a geographically distributed team environment ⢠Prioritize the work for the team and communicate backlog status to the customers ⢠Perform project management activities utilizing Agile processes and GitHub Tools ⢠Support standard RTX Authorization to Operate (ATO) process for assigned applications ⢠Respond to, document and resolve service tickets in a timely manner according to SLA ⢠Provide exceptional customer service via Microsoft Teams, Zoom meetings and email ⢠Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention ⢠Become a functional expert for the applications assigned ⢠Coordinate System Password Updates (Downtime scheduled with Client) ⢠Interfacing with the client for UAT ⢠Main client contact for the applications ⢠Create or refine requirements identified by the users ⢠Support application upgrades as defined by internal RTX groups
⢠Bachelors Degree in Computer Science, Business or a related discipline with 8 years of experience or an advance degree and 6 years of experience ⢠Experience with root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention ⢠Experience utilizing Agile processes and GitHub tools ⢠Experience sustaining system support and administrative duties of gathering data analytics ⢠Experience with applications that are on premise or cloud-based platforms
⢠medical ⢠dental ⢠vision ⢠life insurance ⢠short-term disability ⢠long-term disability ⢠401(k) match ⢠flexible spending accounts ⢠flexible work schedules ⢠employee assistance program ⢠Employee Scholar Program ⢠parental leave ⢠paid time off ⢠holidays
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