Solutions Engineer – Post Sales

🕒 March 20

🏄 California – Remote

🏄 California – Remote

💵 $115k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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RudderStack

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

☁️ SaaS

🤝 B2B

💰 $56M Series B on 2022-02

Data Infrastructure • SaaS • B2B

RudderStack is a leading warehouse-native Customer Data Platform (CDP) that empowers data teams to easily collect, unify, and activate customer data from every source. The platform enables businesses to build complete customer profiles in their warehouse, enhance data quality, enforce compliance, and sync data with various business tools. RudderStack supports identity resolution, AI/ML model building, and real-time personalization through a seamlessly integrated architecture. It provides solutions for data teams, marketing, customer success, and product development by optimizing campaigns, enhancing customer experiences, and delivering analytics and business intelligence. The platform is designed to simplify compliance with regulations such as GDPR and HIPAA.

📋 Description

• Partner with customers post-implementation to ensure smooth onboarding, adoption, and success with RudderStack’s platform • Act as a Data Consultant by leading technical discussions and solution design sessions to align customer data architecture with business goals • Troubleshoot and resolve complex integration or data pipeline issues in collaboration with Product and Engineering • Provide best-practice guidance on data collection, transformation, and routing across warehouses and destinations • Create technical documentation, playbooks, and training materials to accelerate customer enablement • Act as a customer advocate by sharing feedback and feature requests with internal teams • Measure and improve key outcomes such as time to value, feature adoption, and customer satisfaction

🎯 Requirements

• 3 - 5 years of experience in solutions engineering, customer success engineering, or similar technical customer-facing roles • Solid understanding of data pipelines, ETL/rELT processes, APIs, and modern data warehouses (e.g. Snowflake, BigQuery, Redshift) • Proficiency in SQL and familiarity with at least one scripting language (Python or JavaScript preferred) • Strong problem-solving and troubleshooting skills, with the ability to explain complex concepts clearly to varied audiences • Excellent communication and collaboration skills; comfortable working with both technical and business stakeholders • Self-motivated, adaptable, and eager to learn in a fast-paced, remote-first environment

🏖️ Benefits

• stock options • comprehensive benefits package