RunBuggy
RunBuggy is an open marketplace that connects car shippers and haulers.
51 - 200 employees
💰 Venture Round on 2022-04
Claims Specialist
November 7
RunBuggy
RunBuggy is an open marketplace that connects car shippers and haulers.
51 - 200 employees
💰 Venture Round on 2022-04
📋 Description
• Oversee the full lifecycle of claims, including intake, triage, investigation, negotiation, resolution, and recovery/subrogation where applicable. • Apply best practices in claims handling and maintain consistency throughout all claim stages. • Review body shop estimates, supplements, and repair documentation to validate the accuracy of repair costs and line items. • Investigate vehicle transport losses, including damage, theft, and missing units. • Collect, manage, and maintain all claims documentation in compliance with applicable statutory and regulatory requirements. • Draft general releases, settlement agreements, and related documents under Director oversight; coordinate timely execution and payment processing. • Collaborate with Operations, Customer Support, Finance, and Legal teams to meet service level agreements and drive timely, equitable claim resolutions. • Build and maintain strong relationships with insurers and third-party administrators (TPAs); ensure timely notifications and accurate documentation. • Monitor claims trends and deliver regular reports and insights to leadership. • Other duties as assigned.
🎯 Requirements
• Bachelor’s degree required in Business, Risk Management, or related field. • Minimum 5+ years of experience in auto estimating and claims management. • Valid driver’s license and current auto insurance preferred. • Professional appraisal or adjuster licenses preferred. • Strong knowledge of auto damage estimating, freight/cargo claims processes, and insurance policy structures. • Knowledge of FMCSA/DOT regulations, multi-jurisdictional claims practices, Carmack Amendment principles, and carrier liability standards. • Exceptional interpersonal, negotiation, communication, and organizational skills. • Proven ability to work independently, prioritize competing demands, and resolve complex issues within deadlines. • Strong business acumen and collaborative approach to working cross-functionally with internal teams and external vendors. • Experience managing full claims lifecycle, coordinating with insurers and TPAs, and analyzing claims trends. • Strong communication skills, integrity, and sound judgment with experience handling sensitive information and conducting investigations. • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and claims management systems/tools. • Service-oriented mindset with a positive, proactive attitude.
🏖️ Benefits
• Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401(k) retirement savings plan. • Employee wellness program. • Employee rewards, discounts, and recognition programs. • Generous company-paid holidays (12 per year), vacation, and sick time. • Paid paternity/maternity leave. • Monthly connectivity/home office stipend if working from home 5 days a week. • A supportive and positive space for you to grow and expand your career.
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