Anti Piracy Engagement Specialist, LATAM

🔥 1 hour ago

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Logo of Ruvixx, Inc.

Ruvixx, Inc.

51 - 200 employees

Founded 2014

📋 Compliance

☁️ SaaS

🔒 Cybersecurity

Compliance • SaaS • Cybersecurity

Ruvixx, Inc. is a leading provider of software compliance solutions that safeguard intellectual property through modernization and technology integration. Their approach emphasizes collaboration with clients to generate revenue while maintaining strong vendor relationships. With a globally distributed team and a focus on expert support, Ruvixx develops sustainable initiatives and offers comprehensive insights into license compliance, making them trusted partners in navigating complex software environments.

📋 Description

• Handle communications regarding software licensing and compliance cases via email, phone, and video. • Review case details, analyze the situation, and keep our CRM organized and up to date. • Manage leads and use your negotiation skills to resolve compliance issues effectively. • Help document processes and create reports to make the team stronger.

🎯 Requirements

• At least 1 year of experience in customer service, sales, or compliance. • Currently living in LATAM. • Excellent English skills (both written and spoken). • Comfortable using Excel/Google Sheets and learning new CRM software. • Must have your own reliable laptop/computer, a headset for calls, and a stable internet connection. • Self-motivated, organized, and happy working independently in a remote environment. • Bonus points if you have experience with software licensing or anti-piracy. • Bonus points if you’ve worked in a B2B environment in Latin America before.

🏖️ Benefits

• 100% Remote: Work from the comfort of your home. • Real Growth: We don’t just want you to work; we want you to learn. • Clear Path: We start with a 3-month trial to make sure we’re a good fit for each other, with the goal of moving to a long-term contract.

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