Manager, Maintenance Services

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Ryder System, Inc.

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Transport • eCommerce • Logistics

Ryder System, Inc. is a leading provider of supply chain, transportation, and fleet management solutions in North America. The company offers an extensive range of services, including logistics, e-commerce fulfillment, last-mile delivery, leasing and maintenance of commercial vehicles, and used truck sales. With a focus on optimizing supply chains and enhancing operational efficiencies, Ryder combines technology and data analytics to provide customized solutions for various industries such as automotive, consumer packaged goods, and healthcare. Ryder is committed to providing a seamless end-to-end experience for its customers, from warehousing and distribution to transportation and delivery.

10,000+ employees

Founded 1933

🚗 Transport

🛍️ eCommerce

📋 Description

• Responsible for overseeing operations and personnel across assigned locations • Direct supervision of a Supervisor, Maintenance Services, as well as up to two office support staff • Lead a team of 10 to 20 Technicians • Responsible for management of location(s) performance against metrics to meet and/or exceed assigned objectives • Ensure the customer's needs are being met while balancing financial, operating, quality, safety and asset targets • Execute work analysis, vehicle planning and scheduling, and productivity tracking • Provides management, training and development of all personnel assigned • Responsible for customer relationship management, issue resolutions, customer satisfaction and retention • Implement cost control measures related to maintenance operations budget and P&L statement • Collaborate with Sales Team to develop service requirement section of the Customer Care Plan

🎯 Requirements

• H.S. Diploma/GED • Associate's Degree in Business, Transportation, Distribution/Logistics or related study (Preferred) • Bachelor's Degree in Business, Transportation, Distribution/Logistics or related study (Preferred) • 3 years or more in a maintenance operations environment • 0 to 1 year in Maintenance and Technical experience in a shop environment • 0 to 1 year in supervisory experience • Competent in basic computer skills and in a Microsoft Office environment • Mechanical aptitude with knowledge of diesel trucking industry • Must be able to understand financial statements and basic accounting principles

🏖️ Benefits

• comprehensive health and welfare benefits • medical, prescription, dental, vision insurance • life insurance • disability insurance options • paid time off for vacation, illness, bereavement, family and parental leave • tax-advantaged 401(k) retirement savings plan