Quality Assurance Manager

Job not on LinkedIn

🔥 6 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 QA Engineer (Quality Assurance)

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RYZE Claim Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🏠 Real Estate

B2B • Real Estate

RYZE Claim Solutions is a national, privately held claims services firm that provides property and casualty adjusting, catastrophe response, flood adjusting, virtual triage, and third-party administrator (TPA) services across the United States. The company mobilizes and dispatches adjusters for residential and commercial property losses, handles casualty and liability claims, runs alternative dispute resolution, and offers lender-placed/REO insurance claim expertise. RYZE emphasizes speed, accuracy, technology-enabled workflows, and workforce programs (including veteran and first-responder networks) to deliver claims management and resolution for insurance carriers, lenders, and institutional clients.

📋 Description

• Lead a team of QA Supervisors and QA Representatives • Conduct structured audits of field adjuster files across personal and commercial property lines • Serve as the internal subject matter expert on carrier-specific requirements and expectations • Translate audit findings into actionable, individualized feedback for field adjusters • Review disputed files and provide authoritative QA perspective to support resolution • Build and maintain QA dashboards and reporting • Lead and manage a team of QA Supervisors and QA Representatives

🎯 Requirements

• 7–10 years of property claims experience as a field adjuster • Prior QA or audit experience in an insurance or independent adjusting environment • Demonstrated experience managing or mentoring adjusters with a track record of measurable improvement • Experience leading a team • Ability to source and manage independent contractors • Familiarity with per-file compensation structures • Experience building or delivering training • Xactimate and/or Symbility proficiency • Active adjuster license(s) in applicable states • Deep familiarity with carrier guidelines and what compliant, high-quality file handling looks like • Strong written and verbal communication skills • Analytical mindset • Curiosity about technology and automation • Self-directed work style

🏖️ Benefits

• Employer-sponsored healthcare coverage • 401(k) retirement plan with company match • Paid holidays • A fully remote work environment with a collaborative, experienced team