IT Technician – m/f/d

Job not on LinkedIn

🔥 56 minutes ago

🇦🇹 Austria – Remote

💵 €2.5k - €2.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Safebet Austria

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2026

🎲 Gambling

👥 B2C

Gambling • B2C

Safebet Austria is a sports-betting platform focused on providing safe, transparent and responsible wagering experiences. The company emphasizes trust, integrity and innovation, using modern technology to deliver a platform customers can rely on and positioning itself around regulated, responsible entertainment (tagline: "Safebet - Unterhaltung mit Verantwortung").

📋 Description

• Ensure a high standard of remote customer service, customer satisfaction, and support • Support the Corporate IT team in delivering high-quality IT support services to end users at all Safebet locations • Analyze and resolve technical and operational issues in incident management and request fulfillment processes • Contribute to infrastructure projects to continuously improve tools and services • Take ownership of reported incidents and regularly communicate status updates and progress • Analyze, repair, and resolve issues involving hardware, operating systems, software, system outages, and data recovery • Manage the internal IT support procurement process • Manage user accounts, groups, passwords, and mailboxes in Active Directory, Exchange Servers (Office 365), and other systems • Maintain operational documentation, knowledge base articles, and Standard Operating Procedures • Further develop and optimize IT service management standards and processes

🎯 Requirements

• At least 3 years of experience in an IT support environment • Strong customer focus and sound knowledge of IT service management standards and processes (ITIL) • Experience with Active Directory, email technologies (Office 365, Exchange Server), and Microsoft Office applications • Knowledge of PC endpoint security and disk encryption systems • Experience with ITSM applications such as Jira Service Desk • Understanding of IP addressing, networking, and telephony • Basic knowledge of WLAN technology, network systems, virtualization, and virtual infrastructures (VMware and Hyper-V) • German proficiency at least at B2 level • Very good written and spoken English • Willingness to continuously develop, adapt, and adopt new technologies

🏖️ Benefits

• Permanent employment contract • Personal and professional development opportunities • Charity initiatives and team events • Supportive working environment • Fast decision-making processes • A stable foundation for you to grow

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