Head of Product – Core Journeys

🔥 12 hours ago

🌐 Spain, South Africa, +2 more countries – Remote

🇪🇸 Spain – Remote 🇿🇦 South Africa – Remote 🇧🇷 Brazil – Remote 🇵🇹 Portugal – Remote

💵 €100k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Safeguard Global

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

✈️ Travel

💰 Venture Round on 2019-05

Consulting • Logistics • Travel

Safeguard Global is a company that provides services and solutions to aid businesses in expanding and managing their workforce internationally. They specialize in global payroll, workforce solutions, and providing compliance expertise to ensure businesses adhere to different regulatory requirements around the world. Their goal is to help businesses operate globally with ease, offering support in navigating complex international employment issues.

📋 Description

• Own the end-to-end platform experience across the core client journey, including transitions between platform areas • Identify failing client experiences and set corrective plans • Own regulatory and compliance obligations as product requirements, working with legal, tax, and in-country teams • Translate platform strategy and commercial priorities into a prioritised order of work • Feed prioritisation into the single roadmap owned by the SVP, Product • Recommend what to build, defer, or retire and secure leadership agreement • Build business cases for significant investment, including value, payback, and trade-offs • Sequence commercial priorities with Directors of Product • Hold accountability for on-time delivery and quality • Collaborate with engineering and design leadership from idea shaping through release • Work with sales, marketing, customer success, finance, and legal to ensure launches are understood, sellable, supportable, and compliant • Identify and resolve delivery risks and manage dependencies • Build continuous understanding of customer and internal pain points and opportunities • Ground product decisions in client insight, usage data, and market evidence • Raise discovery and validation standards across teams • Define expected outcomes for investments and own delivered value • Own platform NPS and adoption for the core journey • Act as product expert in senior client and prospect conversations and represent the platform externally • Line manage product managers • Set expectations, give feedback, and address performance issues • Coach product managers and develop their capabilities • Drive AI adoption where it creates the best outcomes

🎯 Requirements

• Eight or more years in product, including at least five leading people • Proven experience leading product managers in a B2B SaaS or platform business • Experience owning a multi-team product area end to end, with accountability for delivery and value delivered • Record of defining expected investment value up front and evidencing what was realised • Experience building products in a regulated environment • Technical depth to discuss architecture, platform scalability, and data with engineering leadership • Demonstrable record of developing product managers • Experience leading globally distributed teams across multiple countries and time zones • Strong written and verbal communication skills • Warm, open, honest, and fun to work with • Knowledge of the HR industry is preferred but not critical

🏖️ Benefits

• Remote first, with flexibility to include school runs and gym breaks in your schedule • Paid leave to bond with your new family member • 2 charitable days • Reward & Recognition Program • Annual bonus scheme or sales incentive plan • Flexible coworking space options based on location • Access to 2 learning platforms for continuous growth