Manager – Accounting Services Delivery

🕒 August 26

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Accounting Manager

👻 Ghost score 22%

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Logo of Safeguard Global

Safeguard Global

1001 - 5000 employees

💼 Consulting

📦 Logistics

✈️ Travel

💰 Venture Round on 2019-05

Consulting • Logistics • Travel

Safeguard Global is a company that provides services and solutions to aid businesses in expanding and managing their workforce internationally. They specialize in global payroll, workforce solutions, and providing compliance expertise to ensure businesses adhere to different regulatory requirements around the world. Their goal is to help businesses operate globally with ease, offering support in navigating complex international employment issues.

📋 Description

• Manage a portfolio of global clients from a technical accounting and service delivery perspective • Coach team members and maintain a positive work environment • Ensure effective delivery of work scope and exceptional service to existing customers • Align individual, team, and company goals • Allocate resources to meet work objectives and deadlines • Deliver contracted Accounting & Entity Management tasks • Document procedures and processes at process, client, and country levels • Maintain client satisfaction across the portfolio • Work with client-facing managers to resolve escalations and perform root-cause analysis • Contribute to development of the AEM service portfolio and oversee AEM profit and loss • Collaborate with other departments to understand processes and provide insights • Recommend policy and procedure improvements, maximize new client engagement, and develop plans for future needs • Lead by example and ensure direct reports' duties, responsibilities, and accountability are defined and understood

🎯 Requirements

• 5+ years operations experience, preferably experience in accounting services • 2+ years experience as supervisor or team leader • In-depth knowledge of building efficient business processes and team performance metrics • Experience planning and managing at strategic and operational levels using metrics to measure success and determine required resources • Track record of growing internal talent and preparing people for new and expanded responsibilities • Knowledge of team organization changes and their impact on performance • In-depth knowledge of accounting principles • Thorough knowledge of Accounting & Entity Management services, concepts, practices, tools, and process-improvement methods • Excellent oral communication skills and ability to resolve misunderstandings and errors diplomatically • Consultative abilities and interpersonal skills with varying levels of customers and partners • Excellent prioritization skills in a dynamic, rapidly changing environment • Flexibility, adaptability, and good judgment in challenging situations • Significant problem-solving skills and creativity • Superior customer service skills

🏖️ Benefits

• Remote-first work with autonomy and flexibility to work in any way • Competitive leave package including paid bonding leaves for new additions to your family • 2 paid charitable days off • Annual corporate bonus scheme or sales incentive plan • International environment and collaboration across the world • Human-centered, nurturing culture with recognition for contributions • Access to 2 learning platforms for continuous growth

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