Salesforce Release Manager

Job not on LinkedIn

🔥 3 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Safeguard Global

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

✈️ Travel

💰 Venture Round on 2019-05

Consulting • Logistics • Travel

Safeguard Global is a company that provides services and solutions to aid businesses in expanding and managing their workforce internationally. They specialize in global payroll, workforce solutions, and providing compliance expertise to ensure businesses adhere to different regulatory requirements around the world. Their goal is to help businesses operate globally with ease, offering support in navigating complex international employment issues.

📋 Description

• Own and run the cross-team deployment calendar spanning SalesOps, Service Cloud, and Engineering IT deploys • Enforce the Salesforce Ownership Model's deployment protocols (notification requirements, sign-off gates on shared entity changes) • Maintain and update the change logs for shared entity touching changes • Serve as the point of escalation for deployment break-fix issues • Own post-deployment validation and smoke testing coordination across teams • Take ownership of in-flight governance workstreams as they mature, including finalizing the RACI/ownership model, formalizing the sandbox coordination policy, and standing up the Engineering IT deployment notification protocol from scratch (this protocol does not yet exist; it is a build, not an inherited process) • Identify gaps in current governance protocols and design/propose new workflows to close them, rather than operating only within what already exists - bring recommendations to salesforce committee for sign-off • Own the DevOps tool evaluation and trial process end-to-end — test use case design, structured trial feedback, seat/licensing analysis, and vendor comparison — and administer the selected tool going forward (Gearset or Flosum, pending trial outcome): environment comparisons, deployment sets, rollback configuration, user/seat management. • Own CI/CD pipeline configuration and maintenance for Salesforce metadata deployments • Design and execute the sandbox refresh strategy — including the full sandbox refresh approach not yet formalized — schedule and run partial/full sandbox refreshes, coordinate timing across teams to minimize integration disruption, and author and maintain the integration recovery runbook • Maintain source-of-truth version control practices for Salesforce metadata (branching strategy, merge conflict resolution, deployment package management) • Monitor deployment pipeline health and troubleshoot failed deploys across environments • Act as SalesOps's named coordination contact for cross-team deployment matters • Partner with the Service Cloud & Engineering team's coordination contacts on Service Cloud deployment scheduling • Support Service Cloud & Engineering ‘ review process with SalesOps deployment status, ensure all members are informed and signed off before any deploy touching shared objects • Coordinate with the Enablement and Training team ahead of every release affecting Sales applications, Salesforce, or related integrations — ensure training materials, release comms, and adoption support are ready before go-live • Produce release notes and deployment summaries for stakeholders per the bi-monthly/major release cadence • Track and report on deployment governance KPIs: notification compliance, rollback incidents, sandbox refresh cadence, cross-team deploy conflicts • Feed structured tooling feedback into the ongoing DevOps tooling evaluation and any future advanced-tooling readiness assessment • Own and maintain the Jira release structure (epics, tickets, linking convention) and all related release documentation across the three teams — ensure every deploy has a corresponding, correctly-tagged Jira record and linked Confluence documentation • Maintain the SFDC Architecture Decision Record documentation and deployment-related Confluence pages

🎯 Requirements

• 4+ years in a Release Manager, DevOps Engineer, or Salesforce Release Engineer role, with at least 2 years specifically in a Salesforce environment • Hands-on experience with a Salesforce DevOps tool (Gearset, Flosum, Copado, or AutoRABIT) • Working knowledge of Salesforce DX (SFDX), Git-based version control, and metadata deployment patterns • Experience managing sandbox strategy (refresh scheduling, seed data, integration dependencies) in a multi-team Salesforce org • Demonstrated experience coordinating deployments across teams that do not share a single reporting line — vendor/contractor coordination experience is a strong plus • Track record of building governance processes and notification protocols from the ground up in an org without one, not only operating within an existing, mature framework • Strong written communication skills; comfortable running structured notification and sign-off processes with non-technical stakeholders • Experience administering Jira for release/change tracking (ticket structure, workflows, linking conventions) and maintaining Confluence or equivalent documentation.

🏖️ Benefits

• Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work. • Bonding Leave: Enjoy paid leave to bond with your new family member. • 2 Charitable Days: Contribute to causes you believe in. • Reward & Recognition Program: Be rewarded for your success and championing our values. • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. • Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.