Senior Learning Partner

🕒 May 28

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Safeguard Global

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

📋 Compliance

👥 HR Tech

💰 Venture Round on 2019-05

B2B • Compliance • HR Tech

Safeguard Global is a company that provides services and solutions to aid businesses in expanding and managing their workforce internationally. They specialize in global payroll, workforce solutions, and providing compliance expertise to ensure businesses adhere to different regulatory requirements around the world. Their goal is to help businesses operate globally with ease, offering support in navigating complex international employment issues.

📋 Description

• Partner with senior stakeholders to diagnose performance needs, clarify desired business outcomes, and translate priorities into a learning roadmap. • Recommend the right solution (learning, support materials, communications, or coaching), balancing speed, cost, risk, and impact. • Provide thought leadership on modern learning practices (learning, design, coaching, and scalable enablement) and act as a subject-matter expert for the learning partner approach. • Facilitate high-impact sessions for new hires and existing employees across various topics, adjusting delivery strategies when needed. • Lead onboarding and induction programs, ensuring an effective and consistent learner experience across locations and time zones. • Coach other facilitators and subject matter experts on delivery best practices to raise overall facilitation quality. • Own key learning programs end-to-end, including scope, timelines, communications, stakeholder alignment, and clear success measures. • Project-manage and track learning activities, ensuring timely completion and compliance with organizational requirements; proactively remove blockers and manage dependencies. • Maintain and manage user access within learning platforms and systems; define standards, templates, and ways of working to improve scalability and consistency. • Partner with external vendors and internal partners as needed to source, co-develop, or deliver solutions; manage quality and alignment to business needs. • Create, curate, and update learning curricula, programs, materials, job aids, and resources using adult learning principles and a consistent style/brand approach. • Regularly review and enhance training content to reflect evolving business needs, tools, processes, and compliance requirements. • Influence and align cross-functional partners to enable change adoption, ensuring learning is integrated into rollout plans and reinforced post-launch. • Act as an advocate for internal learning resources and drive engagement and a strong learning culture through campaigns, toolkits, and manager enablement. • Evaluate learning effectiveness using feedback, assessments, and performance metrics (e.g., adoption, proficiency, quality, productivity), and connect learning outcomes to business results where possible. • Build reporting and insights to identify trends, inform decision-making, and prioritize improvements. • Own key learning KPIs for assigned programs, set targets with stakeholders, and drive actions to improve results. • Lead continuous improvement cycles, incorporating learner and stakeholder feedback to enhance experience and impact. • Identify and recommend improved ways of working across learning programs and partnerships. • Manage training-related communications and inquiries through designated channels, resolving complex learning issues and escalations and improving service levels. • Support organizational initiatives by recommending on-demand or change-related training; proactively identify capability risks and propose mitigation actions. • Mentor and develop other Learning Partners and/or facilitators through coaching, peer reviews, and shared best practices (as an individual contributor, not a people manager). • Serve as a role model for employees and demonstrate the company culture and values.

🎯 Requirements

• Bachelor’s degree in education, business, human resources, or a related field (or equivalent experience) • Advanced certifications in learning & development, facilitation, instructional design, evaluation, coaching, or CIPD-equivalent qualifications are desirable • 10+ years of experience in corporate learning & development, enablement, talent development, or a related field, with a proven track record of delivering measurable impact. • Demonstrated experience leading complex, cross-functional learning programs end-to-end across regions/time zones, including diagnosis, design, delivery, and evaluation. • Strong project management and consulting skills, with experience advising senior stakeholders, influencing without authority, and recommending effective performance solutions beyond training. • Experience in service center operations and/or a multinational shared services environment is desirable. • Experience supporting change enablement, business/process/tool rollouts, manager reinforcement, adoption measurement, and coaching is preferred. • Strong experience managing Learning Management Systems (LMS), including reporting, learner administration, and governance. • Proficiency in Microsoft Office tools, particularly PowerPoint, Word, and Excel, with the ability to create impactful learning materials and narratives. • Experience in learning analytics, reporting, training process improvement, and large-scale learning governance. • Familiarity with instructional design/content development tools and Microsoft SharePoint is desirable. • High proficiency in English, both written and spoken, is essential; additional language skills are an advantage. • Strong facilitation, presentation, and communication skills, with the ability to engage diverse audiences, manage group dynamics, and influence senior stakeholders. • Ability to identify learning gaps, adapt delivery approaches in real time, and effectively facilitate virtual, hybrid, and in-person sessions. • Coaching and feedback capabilities to support facilitators, SMEs, and Learning Partners are desirable. • Strong organizational, stakeholder management, and prioritization skills, with the ability to manage multiple initiatives simultaneously. • Highly collaborative, adaptable, and comfortable working independently in fast-paced, global environments with shifting priorities and deadlines.

🏖️ Benefits

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule , all while maintaining a high standard of work. • Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family • Make a difference: Get 2 paid charitable days off to contribute to causes you believe in • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. • International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. • Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. • Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.