SafeRide Health
Healthcare Insurance • Transport
SafeRide Health is a company that enhances non-emergency medical transportation (NEMT) through advanced technology and a digitized network, ensuring patients access the right care at the right time. They offer a tech-first, member-centric approach enabling seamless access to transportation services, customizable platforms to fit any health plan, and real-time visibility into rides for reliability and peace of mind. SafeRide Health partners with a broad network of transportation providers to offer nationwide coverage and flexible services, focusing on improving access to life-sustaining care and transforming patient transport experiences.
Lead Product Owner
November 1
SafeRide Health
Healthcare Insurance • Transport
SafeRide Health is a company that enhances non-emergency medical transportation (NEMT) through advanced technology and a digitized network, ensuring patients access the right care at the right time. They offer a tech-first, member-centric approach enabling seamless access to transportation services, customizable platforms to fit any health plan, and real-time visibility into rides for reliability and peace of mind. SafeRide Health partners with a broad network of transportation providers to offer nationwide coverage and flexible services, focusing on improving access to life-sustaining care and transforming patient transport experiences.
📋 Description
• Serve as SafeRide’s sole Salesforce owner and subject matter expert—accountable for platform strategy, system configuration, automation, and documentation. • Design and implement clean, maintainable record-triggered Flows, validation rules, and process automations to streamline business operations. • Translate cross-functional requests into user stories, workflows, and prioritized roadmaps, balancing urgent asks with long-term system integrity. • Own and optimize Experience Cloud portals for external users, ensuring secure and intuitive user experiences. • Partner with Strategy, Operations, and Technical teams to scope and implement API-based integrations (REST, webhooks, OAuth). • Manage platform governance including permission sets, profiles, sandbox strategy, and release cycles—with a focus on performance, uptime, and data integrity. • Conduct regular org health checks, refactor inefficient Flows, and proactively monitor for system risks. • Stay current on Salesforce releases and new features—bringing forward ideas to continuously improve platform scalability.
🎯 Requirements
• 5+ years of hands-on Salesforce experience as an Admin, Developer, or hybrid Product Owner • Deep expertise in record-triggered Flows, Experience Cloud, custom objects, validation rules, Apex code, Lightning App Builder, SOQL, and schema relationships • Experience configuring external portals, managing complex user permissions, and governing user access securely • Strong understanding of API integrations and how Salesforce connects to other platforms (authentication, error handling, payloads) • Proven track record of owning systems end-to-end—from stakeholder intake to build, deployment, and maintenance • Exceptional written and verbal communication skills—able to explain tradeoffs to technical and non-technical audiences • Salesforce Administrator or Developer Certification
🏖️ Benefits
• Remote with flexible hours • Comprehensive medical, dental, and vision insurance • 401(k) with company match • Generous PTO, paid company holidays, and paid parental leave • Career growth and development opportunities in a mission-driven organization
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