Senior Technical Quality Assurance

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🔥 20 minutes ago

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Sagent

201 - 500 employees

Founded 2018

💼 Consulting

🏥 Healthcare

☁️ SaaS

Consulting • Healthcare • SaaS

Sagent is a mortgage-servicing software provider offering Dara, an industry-first, unified servicing platform that centralizes data and user experiences for loan servicers and homeowners across the full servicing lifecycle. Dara provides core servicing operations, a mobile-first consumer experience, default and loss-mitigation workflows, automated onboarding and document management, real-time analytics and compliance auditing, and embedded AI for document automation, predictive insights, and generative chat. The platform is aimed at reducing operational costs, speeding onboarding, improving customer engagement, and ensuring regulatory compliance for servicers handling all loan types.

📋 Description

• As a Senior Staff Technical Quality Assurance member at Sagent, you will be a key contributor to ensuring the quality and reliability of our software products and services. • Conduct a wide range of quality control tests and analyses to ensure that our software meets or exceeds specified standards and end user requirements. • Perform manual QA/testing of products and services, and may perform QA testing in environments that utilize state-of-the-art software automation applications testing processes. • Draft, revise, and approve test plans and scripts to ensure alignment with standards and IT strategy. • Collaborate with users to plan user acceptance testing, alpha and beta testing. • Ensure that system tests are successfully completed and documented, and all problems are resolved. • Develop, revise, and approve quality assurance and testing policies, standards, and procedures to ensure adherence to industry best practices.

🎯 Requirements

• Bachelor’s degree in Software Engineering, Information Technology, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree. • Ability to apply a theoretical knowledge base to achieve goals through your own work, with specific functional expertise typically gained through formal education and experience. • Demonstrated experience conducting quality control tests and analyses to ensure software meets or exceeds specified standards and end user requirements. • Proficiency in manual QA/testing of products and services, and experience in environments that utilize state-of-the-art software automation applications testing processes. • Strong skills in drafting, revising, and approving test plans and scripts to ensure alignment with standards and IT strategy. • Ability to create test data files with valid and invalid records to thoroughly test program logic and verify system flow. • Experience collaborating with users to plan user acceptance testing, alpha and beta testing. • Proven ability to ensure that system tests are successfully completed and documented, and all problems are resolved. • Capability to develop, revise, and approve quality assurance and testing policies, standards, and procedures.

🏖️ Benefits

• Remote/Hybrid workplace options • Health Benefits • Unlimited Flexible Time Off • Family Planning Services • Tuition Reimbursement • Paid Family Leave • 401(k) Matching • Pet Insurance • In-person and Virtual Social Experiences • Career Pathing • Focus Time Fridays • much, much more!

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