D365 Lead FSCM Consultant

🕒 February 4

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

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Logo of sa.global

sa.global

501 - 1000 employees

Founded 1990

🏢 Enterprise

Cloud Computing • Consulting • Enterprise • ERP

sa. global is a leading Microsoft Implementation Partner specializing in project-based cloud ERP and CRM solutions. The company provides expert consulting, implementation, and support services for Microsoft's cloud-based business applications, including Dynamics 365 for Finance, CRM, and enterprise resource planning systems. sa. global is well-regarded for its ability to integrate AI-driven enhancements into Microsoft's cloud solutions, strongly emphasizing services for the professional services sector and project-driven businesses.

📋 Description

• Deliver high-quality functional support and consultancy services for D365 FSCM • Provide hands-on functional support and consultancy for D365 Finance & Supply Chain Management within agreed Service Level Targets • Act as a subject matter expert for Supply Chain Management modules, including Procurement, Inventory, Warehouse, and Logistics • Analyze, troubleshoot, and resolve complex business and system issues • Collaborate with client stakeholders to improve system usage and business processes • Proactively identify risks, recurring issues, and optimization opportunities • Collaborate with team members as part of a global division • Recommend improvements to internal support methodologies and processes, along with proposed solutions • Recognize opportunities for additional service offerings or enhancements that can benefit clients • Liaise with Microsoft and ISV partners where required • Support release management, testing, and deployment activities • Contribute to knowledge base documentation and best practice guidelines • Identify opportunities for additional services and client value • Maintain a professional and trusted advisor relationship with clients • Commit to continuous learning and certification development

🎯 Requirements

• Strong hands-on experience with Dynamics 365 Finance & Supply Chain Management • Experience with Finance modules (GL, AP, AR, FA, Budgeting) • Proven expertise in Supply Chain Management modules (Procurement, Inventory, Warehouse, Planning, Logistics) • Strong understanding of end-to-end supply chain and operational processes • Experience working in Managed Services or post-implementation support environments • Ability to manage complex functional support scenarios • Confident in providing client-facing consultancy and advisory services • Strong analytical and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • High attention to detail and quality standards • Excellent communication and stakeholder management skills • Experience with integrations, ISVs, and reporting tools • Exposure to Power Platform and automation • Experience supporting global or multi-entity environments • Bachelor's degree in Information Technology or equivalent professional qualifications • Relevant Microsoft certifications are preferred.

🏖️ Benefits

• Open, flexible, vibrant, collaborative, and diverse work environment • Opportunities for personal and professional growth • Ethical working culture

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