SAI360
201 - 500 employees
📋 Compliance
☁️ SaaS
🏢 Enterprise
Compliance • SaaS • Enterprise
SAI360 is a company that specializes in governance, risk, and compliance (GRC) solutions. It provides innovative software and training designed to help organizations gain a comprehensive view of risks, making informed decisions to manage threats and seize opportunities. SAI360 offers a centralized platform with integrated modules for ethics and compliance training, enabling businesses to effectively manage risk, foster an ethical culture, and simplify the navigation of complex regulatory landscapes. With a global workforce and tailored solutions, SAI360 serves industries such as banking, healthcare, manufacturing, and more, ensuring compliance and security across various sectors.
Technical Writer
🔥 0 minutes ago
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SAI360
201 - 500 employees
📋 Compliance
☁️ SaaS
🏢 Enterprise
Compliance • SaaS • Enterprise
SAI360 is a company that specializes in governance, risk, and compliance (GRC) solutions. It provides innovative software and training designed to help organizations gain a comprehensive view of risks, making informed decisions to manage threats and seize opportunities. SAI360 offers a centralized platform with integrated modules for ethics and compliance training, enabling businesses to effectively manage risk, foster an ethical culture, and simplify the navigation of complex regulatory landscapes. With a global workforce and tailored solutions, SAI360 serves industries such as banking, healthcare, manufacturing, and more, ensuring compliance and security across various sectors.
📋 Description
• Create and maintain high-quality customer-facing documentation, including release notes, Knowledge Base articles, configuration guides, and API/integration documentation; • Turn Jira tickets, developer notes, QA feedback, and internal technical discussions into accurate, user-friendly guides; • Partner with Product, Development, QA, Support, and Customer Success teams to gather technical requirements and proactively resolve information gaps; • Analyze source materials critically to accurately differentiate shipped functionality from unresolved issues or partial features; • Ensure all documentation clearly reflects delivered behaviour, required actions, configuration impact, and upgrade considerations.
🎯 Requirements
• Proven experience writing technical documentation for enterprise software or SaaS platforms • Strong ability to understand and document configurations, APIs, integrations, workflows, and UI behaviours • Experience successfully converting complex technical source material into concise, accurate customer-facing documentation • Clear, precise written communication with high attention to detail (including paths, properties, defaults, and limitations) • Strong collaboration skills and the confidence to ask follow-up questions to challenge unclear or unsupported information • Experience collaborating within global, multi-cultural, remote-first R&D environments.
🏖️ Benefits
• Health Insurance • Flexible working hours • Accident Insurance • Monthly sports allowance • Quarterly wellness days • Bonus incentive Plan • Annual leave as per local law
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