Insurance Authorization Specialist

🕒 May 5

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Logo of Sailor Health

Sailor Health

11 - 50 employees

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Own end-to-end execution of Single Case Agreements (SCAs) with insurance payers • Submit, track, and follow up on Prior Authorizations (PAs) to ensure timely approvals • Communicate with insurance companies to resolve issues and move cases forward • Gather and organize clinical documentation required for submissions • Maintain accurate records across internal systems (e.g., EHR, CRM) • Identify and escalate delays, denials, or payer issues proactively • Partner with internal teams (clinical, intake, billing) to ensure seamless patient access to care • Continuously improve workflows to increase speed and approval rates

🎯 Requirements

• Experience in at least one of the following is absolutely mandatory: • - Single Case Agreements (SCAs) • - Prior Authorizations (PAs) • Detail-oriented and highly organized. • Experience in working with U.S. healthcare payers.

🏖️ Benefits

• Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. • Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow. • Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.

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