Engagement Manager

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October 2

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SailPoint

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Cybersecurity • Enterprise • SaaS

SailPoint is a leader in identity security solutions, providing an intelligent and autonomous platform designed to meet the evolving security needs of modern enterprises. Their products, including IdentityIQ and Identity Security Cloud, offer a unified and comprehensive approach to managing and securing enterprise identities. SailPoint helps organizations mitigate cyber risks, improve IT efficiency, and maintain compliance through advanced capabilities such as cloud infrastructure entitlement management, non-employee risk management, and data access security. By integrating AI and machine learning, SailPoint enables organizations to streamline identity processes, enhance security measures, and accelerate onboarding. They serve multiple industries, including education, financial services, government, and healthcare, by offering tailored identity governance and administration solutions.

1001 - 5000 employees

Founded 2005

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Support each customer’s journey by managing tactical project management duties and sales efforts required to deliver SailPoint solutions. • Combine professional experience with product and process training to understand SailPoint’s SaaS and/or Software delivery models. • Work with tenured managers to shadow projects and begin taking accountability for the client experience on assigned projects. • Manage the full scope of customer engagements, set appropriate expectations, and be a trusted advisor to peers. • Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner. • Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses, and proposal/SOW generation. • Interact with clients on issues and escalations. • Manage the financials of multiple projects, focusing on profitability and productivity to ensure client satisfaction. • Provide regular status updates to account teams and Sales Managers. • Identify new opportunities for expanding SailPoint product and services usage to maximize client success and SailPoint revenue growth.

🎯 Requirements

• 5+ years of professional experience at a Software, SaaS, or consulting company • 3+ years of project management experience • 1+ years of people management experience • Exceptional mentorship and leadership skills with a passion for continuous improvement • Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management). • Excellent communication skills and extensive experience working with clients and partners • Strong organizational and multi-tasking abilities • Experience working with Sales to scope services projects for enterprise software • Ability to travel up to 15%

🏖️ Benefits

• Health insurance • Paid time off • Flexible working hours • Professional development opportunities