SailPoint
Cybersecurity • Enterprise • SaaS
SailPoint is a leader in identity security solutions, providing an intelligent and autonomous platform designed to meet the evolving security needs of modern enterprises. Their products, including IdentityIQ and Identity Security Cloud, offer a unified and comprehensive approach to managing and securing enterprise identities. SailPoint helps organizations mitigate cyber risks, improve IT efficiency, and maintain compliance through advanced capabilities such as cloud infrastructure entitlement management, non-employee risk management, and data access security. By integrating AI and machine learning, SailPoint enables organizations to streamline identity processes, enhance security measures, and accelerate onboarding. They serve multiple industries, including education, financial services, government, and healthcare, by offering tailored identity governance and administration solutions.
Professional Services Manager, German Speaker
Job not on LinkedIn
November 17
🗣️🇩🇪 German Required
SailPoint
Cybersecurity • Enterprise • SaaS
SailPoint is a leader in identity security solutions, providing an intelligent and autonomous platform designed to meet the evolving security needs of modern enterprises. Their products, including IdentityIQ and Identity Security Cloud, offer a unified and comprehensive approach to managing and securing enterprise identities. SailPoint helps organizations mitigate cyber risks, improve IT efficiency, and maintain compliance through advanced capabilities such as cloud infrastructure entitlement management, non-employee risk management, and data access security. By integrating AI and machine learning, SailPoint enables organizations to streamline identity processes, enhance security measures, and accelerate onboarding. They serve multiple industries, including education, financial services, government, and healthcare, by offering tailored identity governance and administration solutions.
📋 Description
• Support each customer’s journey by managing strategic efforts to deliver SailPoint’s solutions • Combine management experience with training to understand SaaS and/or Software delivery practices • Responsibility for engagement scoping, client communication, internal team management, escalation support, and overall service delivery • Oversee team managing the full scope of customer engagements • Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner • Partner cross-functionally during the sales process, own the services portions of deals • Interact with sales reps and sales leadership during pre-sales and post-sales phases • Serve as point of contact for client escalations • Oversee financials of projects focusing on profitability and productivity • Provide project management duties when necessary • Provide strategic updates on client performance to Senior Management • Identify new opportunities for expanding SailPoint solutions
🎯 Requirements
• 7+ years of professional experience at a Software, SaaS, or consulting company • 3+ years of project management experience • 2+ years of people management experience • Exceptional mentorship and leadership skills with a passion for continuous improvement • Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management) • Exceptional communication skills and extensive experience working with clients and partners • Outstanding organizational and multi-tasking abilities • Extensive experience working with Sales to scope services projects for enterprise software • Fluent in German and English • Any additional European languages is a plus
🏖️ Benefits
• Great technical and career growth opportunities
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