AI Operations Engineer

🔥 12 hours ago

🐊 Florida, Texas, +1 more states – Remote

🐊 Florida – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $123.1k - $186.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Identify, evaluate, and implement AI-driven solutions that improve operational efficiency, productivity, and business outcomes. • Design and optimize workflows that incorporate generative AI, machine learning, automation, and intelligent knowledge retrieval. • Lead continuous improvement initiatives across operational functions, leveraging AI technologies to reduce manual effort and increase scalability. • Monitor emerging AI technologies and recommend practical applications aligned with organizational goals. • Drive adoption of new Salesforce capabilities (Agentforce, Tableau, Data Cloud) within operations workflows. • Support and enhance systems, tools, and processes used for bid management, proposal development, framework management, and contract-related operations. • Manage and improve knowledge repositories, content libraries, and structured information sources used across operational functions.

🎯 Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Data Analytics, or a related field, or equivalent experience. • Experience supporting operational systems, business process improvement, workflow automation, or technology enablement initiatives. • Understanding of generative AI, large language models (LLMs), automation platforms, and AI-enabled business processes. • Experience managing cross-functional projects and collaborating with both technical and business stakeholders. • Strong analytical, problem-solving, and process optimization skills. • Familiarity with AI platforms, prompt engineering, retrieval-augmented generation (RAG), workflow automation tools, and API integrations.

🏖️ Benefits

• time off programs • medical, dental, vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program