Director, Business Value Services

October 10

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Logo of Salesforce

Salesforce

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Support major Enterprise accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes • Work closely with our internal sales teams and other functions to help define account strategies and prioritize sales initiatives, based on value creation potential and opportunity size • Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics) • Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities • Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales management to help develop and execute negotiation strategies • Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle

🎯 Requirements

• Experience in the Canadian Financial Services market - particularly Banking, Wealth & Asset Management, or Insurance • Expertise in building and presenting compelling business cases to executive and c-level clients • Prior experience in consultative and strategic customer-facing roles • Expertise in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals • Strong analytical and problem solving skills, including the ability to derive meaningful insights from large amounts of information and clearly communicate complex ideas to customer senior executives, while handling questions and objections • Skilled in quantitative analysis and financial modeling • Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy • Creative, high-energy, self-starter comfortable leading and executing initiatives and handling conflicting demands creatively and quickly • Thrive in working collaboratively and cross-functionally, particularly with Sales, Solution Engineering, Pricing, Industry teams and other key partners • Results-oriented, strategic thinker that enjoys helping customers "cross the chasm" from current state to future state • 15+ years of professional experience • MBA • Familiarity with technology and/or enterprise software

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

Apply Now

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