Salesforce
SaaS • B2B • Artificial Intelligence
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
Engagement Manager
November 4
Salesforce
SaaS • B2B • Artificial Intelligence
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
📋 Description
• Engagement Managers play a critical role in setting customers up for success by prescriptively shaping and then leading the execution of large and transformational engagements at our most strategic customers. • Serve as a trusted advisor to Salesforce customers, providing guidance to Sales & Professional Services teams. • Ensure alignments across each customer’s projects, and ensure the highest levels of customer satisfaction. • Drive delivery of the expected outcomes for each engagement and are internally and externally recognized as a business contributor, industry and product specialist. • Partner with Account Partner to lead both pre and post-sales activities.
🎯 Requirements
• 5+ years of direct experience delivering and/or overseeing solutions on the Salesforce Platform. • 10+ years of proven experience delivering consulting services, including team leadership and active involvement in selling professional services, including Advisory engagements • Degree or equivalent relevant experience required. • Ability to travel; up to 50%
🏖️ Benefits
• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! • World-class enablement and on-demand training with Trailhead.com • Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
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