Senior Manager, Engagement Delivery

🕒 August 29

🇦🇷 Argentina – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 36%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Lead enterprise-scale programs by managing scope, release planning, vision, business goals, program structure, and cross-functional alignment • Drive teams through software engineering using Agile and analytical and technical skills • Lead decision-making meetings, remove obstacles, address program issues, and ensure business goals are met • Partner with functional teams and executive management to drive program success • Coordinate cross-functional alignment on release issues, dependencies, team status, production issues, and metrics • Provide ongoing program status reporting covering issues, risks, and metrics • Manage dependencies across multiple teams, functions, divisions, and stakeholders • Anticipate and remove obstacles preventing delivery of project goals • Provide monthly program reviews and sprint review updates • Foster a collaborative environment supporting creativity, innovation, and learning • Advance Salesforce Product & Technology strategy globally and drive organizational change • Align delivery methodologies, resourcing, team structures, knowledge, and assets • Oversee and mentor project leadership and practitioners • Define and lead program governance and supervise budgets and resources • Create, manage, and adjust project plans, schedules, timelines, and scope changes • Ensure on-time and on-budget delivery of large-scale programs and adherence to governance requirements • Track project resource utilization, prioritization, budgets, and timesheet approvals • Lead implementation planning, issue management, communications, and organizational change • Identify, lead, and mitigate program risks • Travel approximately 50%, varying by customer

🎯 Requirements

• 15+ years of experience in program management, including 5+ years leading multiple work streams • 10+ years of experience with management consulting or consulting services • Experience leading enterprise-scale CRM or similar projects • Parallel implementation experience; SFDC experience is not required • Direct responsibility for project teams, budgeting, and scheduling against a customer or vendor contract • Project leadership, conflict management, issue management, executive communication, and leadership skills • Outstanding verbal and written communication skills and executive presence • Ability to work with remote teams during non-traditional business hours • Ability to lead enterprise-wide engagements and facilitate meetings with client executives • Ability to mentor senior team members and manage project risks • Ability to weigh business and technical requirements, identify dependencies, and produce project plans and estimates • Ability to work effectively in a fast-paced, high-energy, team-oriented environment • Ability to multitask and perform effectively • Bachelor's degree in Business Administration and/or Information Technology or equivalent experience • Agile SCRUM Master Certification • PMP Certification preferred • Salesforce.com Certifications preferred

🏖️ Benefits

• Salesforce benefits and resources supporting balance and wellbeing • AI agents to accelerate employee impact • Equal opportunity and non-discrimination workplace • Reasonable accommodation during application or recruiting process