Solutions Product Manager

🕒 May 12

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Logo of Salesforce

Salesforce

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Partner with customer-facing team leaders to map and analyze customer requirements for new solutions • Identify operational inefficiencies, manual processes, and automation opportunities for each solution • Build solution blueprints and workflow automations using current platform features • Work directly with AI agents and prompting tools to design automated solutions • Validate, test, and iterate blueprints for accuracy, consistency and performance • Document solution architecture, demonstrations, and implementation guidelines • Provide detailed feedback to Product Managers regarding feature gaps and enhancements needed to support solution scalability • Support rollout and enablement of blueprint solutions across teams and customers

🎯 Requirements

• 5+ years of experience in Financial Services (e.g., Banking, Insurance, Asset Management, Lending, or FinTech) • Familiarity with financial operations, compliance, or risk-related processes (e.g., onboarding, audits, claims, or payments) • Experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting • Strong understanding of business workflow mapping, process modeling, and process improvement methodologies • Proven experience translating business requirements into structured automated workflows or solutions • Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms • Excellent communication and collaboration skills across both technical and non-technical audiences • Analytical mindset with ability to measure solution impact through data.

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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