
501 - 1000 employees
Founded 1988
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Samhammer AG is a Germany-based provider of AI-powered customer service and knowledge-management solutions for enterprises and operators of connected IoT devices. The company combines conversational AI, a curated device-specific knowledge framework (Agentic/ATHENA AI) and human expertise to deliver AI-assisted service centers, dialogbots, and lifecycle services (rollout, maintenance, logistics) as cloud-hosted, DSGVO-compliant offerings. Samhammer focuses on improving first-contact resolution, reducing service costs and operating entire service solutions from implementation through ongoing operation for B2B customers.
🕒 May 5
Customer support role providing assistance to clients inquiring about household appliance issues. Handling requests through phone, email, and ensuring customer satisfaction with effective solutions.
🗣️🇩🇪 German Required
🕒 March 27
Field Service Technician providing installation and support for IT and POS systems. Working with healthcare and retail sectors across Großraum Sachsen.
🗣️🇩🇪 German Required