Installation Coordinator

Job not on LinkedIn

🔥 15 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 11%

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🗣️🇪🇸 Spanish Required

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Coordinate pre-installation logistics with partners • Validate customer and site readiness, including cable availability and configuration • Ensure Statements of Work are understood and achievable before kickoff • Track real-time installation progress against project plans • Identify deviations and define or remediate action plans • Drive weekly installation reporting and update internal teams • Maintain installation evidence and documentation • Serve as an escalation and troubleshooting contact during installation phases • Collaborate with Sales, Implementation, and Support • Ensure installation partners are trained and follow Samsara standards • Monitor installation-related CSAT and resolve root causes of dissatisfaction • Provide proactive customer communication during installation projects • Improve the installation coordination process using AI and RPA tools • Champion Samsara’s cultural principles

🎯 Requirements

• Experience in field operations coordination, customer implementation, or technical deployment • Strong attention to detail and ability to manage multiple installs in parallel • Excellent communication and stakeholder management skills • Fluent in Spanish and English (verbal and written) • Comfortable in a dynamic, fast-paced environment with cross-functional collaboration • Strong bias for standardization, automation, and AI • Strong problem-solving skills and continuous improvement mindset • Familiarity or hands-on experience with AI and RPA tools • Legal right to work at Samsara and in the specified work location, if applicable

🏖️ Benefits

• Above-market total compensation combining base salary, performance-based bonus/variable pay, and equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Offices available for employees who prefer to work in-person • Equal opportunity and reasonable accommodations throughout the recruiting process

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