Clinical Applications Specialist, mCT

Job not on LinkedIn

🕒 July 20

⛰️ Colorado, Illinois, +3 more states – Remote

⛰️ Colorado – Remote 🌽 Illinois – Remote 🚗 Michigan – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Clinical Specialist

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Samsung Electronics America

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔧 Hardware

🛍️ eCommerce

👥 B2C

Hardware • eCommerce • B2C

Samsung Electronics America is the U. S. consumer-facing subsidiary of Samsung Electronics that designs, markets and sells a broad range of consumer electronics and home appliances. Through Samsung. com, Samsung Experience Stores and authorized reseller channels it offers Galaxy smartphones, tablets and wearables; TVs and audio; monitors and PCs; refrigerators, laundry and other appliances; memory and storage; and accessories. It also provides services such as SmartThings, Samsung Care+, trade-in programs, repair/service centers and AI-enabled software features — operating as both a hardware manufacturer and a direct-to-consumer eCommerce retailer with B2C and business-facing programs.

📋 Description

• Customer Service, Sales & Marketing Support • Build and maintain strong business relationships across sales, marketing, operations, and key account stakeholders to drive consistent clinical performance objectives. • Support Sales and Dealer training initiatives to ensure high levels of product knowledge and clinical differentiation. • Collaborate closely with Customer Service and Sales teams to meet client training requirements and support sales initiatives, including new installations, remote training, and customer follow-up training. • Persuasively demonstrate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling. • Provide management with timely updates on issues or concerns that may impact product sales and support within the channel. • Collaborate with the product management and service teams to share field feedback and improve product performance. • Deliver clinical presentations and provide support at scientific meetings and trade shows. • Capture training photos and videos, when possible, in compliance with hospital guidelines. • Work closely with strategic partners to ensure successful integration and support activities. • Assist with basic on-site troubleshooting to resolve service-related issues quickly. • Clinical 24/7 helpline support as needed. • Educate Customers to establish safe and efficient protocol. • Evaluate and issue CEU credit with proper verification testing. • Ensure customer training materials are updated and provide feedback for new training tools as needed. • Perform other duties as assigned. • Complete all site surveys and training documentation in a timely manner and maintain the Shared Clinical Training Calendar. • Responsible for booking travel and filing expense reports in a timely manner. • Collect DICOM and Corrected Data from sites in compliance with hospital guidelines. • Represent the company professionally and maintain a positive attitude. • Gain comprehensive knowledge of the company’s product portfolio and competitor offerings to effectively position and promote our solutions. • Manage time effectively and make sound business decisions. • Follow all company policies regarding travel, expenses, and equipment handling.

🎯 Requirements

• Minimum of 3 years relevant clinical experience in Computed Tomography required. • BSRT or BS preferred as well as current ARRT licensure or CT certification. • Previous experience as a clinical applications specialist a plus. • Must be able to be compliant with hospital credentialing requirements. • Must be self-motivated, results-oriented and team-focused. • Must possess strong verbal and written communication skills. • Ability to thrive in a fast-paced, demanding environment. • Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome.

🏖️ Benefits

• Medical (Blue Benefit Administrators): 5 PPO Plans ( with up to 95% employer contribution ) • Dental (Blue Cross Blue Shield): 2 PPO Plans ( with up to 80% employer contribution ) • Vision (Blue Cross Blue Shield): 100% company paid • Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid • 401k Retirement (Fidelity): 100% company match up to 5% • Tax Deferred Health Care Savings Programs • Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft • Generous paid time off, tuition reimbursement, and more!