Accounts Receivable Representative

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🔥 10 minutes ago

🌵 Arizona, Florida, +9 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🏈 Ohio – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $19 - $30 / hour

⏰ Full Time

🟢 Junior

💰 Accounts Receivable

🚫👨‍🎓 No degree required

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SanMar

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1971

🤝 B2B

🛒 Retail

👗 Fashion

B2B • Retail • Fashion

SanMar is a leading supplier of wholesale apparel, offering a wide array of products such as T-shirts, outerwear, caps, activewear, and accessories. They offer products from various renowned brands like Nike, The North Face, and Carhartt. SanMar serves new and existing customers through detailed catalogs, custom apparel options, and numerous marketing tools. The company also emphasizes sustainability and offers compliance and safety solutions for its products. SanMar provides integrated services for custom apparel and uniforming solutions, catering primarily to businesses and organizations requiring branded or decorated apparel.

📋 Description

• Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management. • Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner. • Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers. • Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding. • Provide timely approval of orders for assigned accounts; cover for teammates as needed. • Work with the various credit terms offered to SanMar’s customers. • Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews. • Maintain customer information accurately through various systems, and accurately note all communications and interactions. • Perform other duties as assigned. • Comply with all policies and standards.

🎯 Requirements

• 1-3 years Collection and/or Customer Service experience • Experience supporting customers over the phone is preferred • Collection and account management experience is preferred • Strong verbal and written communication skills • Ability to demonstrate strong de-escalation skills • Strong negotiation skills, ability to collaborate with customers to find mutually acceptable solutions with positive results • High level of competency with PC and software applications, and ability to learn new programs quickly • Excellent time management skills, prioritization, and ability to multitask • Detail-oriented, with a high level of accuracy, efficiency, and accountability • Ability to maintain confidential information • Excellent attendance and punctuality • Flexible with change and the ability to accept change as a positive experience • Team Player, ability to communicate with all areas of SanMar’s team and assist co-workers when needed • Always demonstrate a positive and professional attitude aligned with our SanMar’s Family Values

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance