Field Application Specialist

🔥 4 minutes ago

🌪️ Oklahoma, Texas – Remote

🌪️ Oklahoma – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Sartorius

WebsiteLinkedInAll Job Openings

10,000+ employees

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing.

📋 Description

• Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations • Be responsible for the assigned product line to support sales target achievement in the defined territory • Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements • Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers • Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution • Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs • Report on competitors' products and feedback information to the application specialist management and products management • Provide basic product training to internal sales and dealers, and running external customer workshops and seminars • Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams • Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports • Domestic travel 30-50% • Ability to lift 49.9 pounds on a semi-regular basis • Valid US driver's license

🎯 Requirements

• Bachelors degree in biological engineering, biotechnology, or other life sciences-related field • Familiarity with life science application experiment technology and a good understanding of hot research topics, is a plus • Proven experience in a similar position and industry is advantageous • Familiar with related products, laboratory processes, and equipment • Strong learning ability and an expert knowledge base in this area • Ability to effectively interface with product/project/division management • Excellent communication and presentation skills • Strong customer orientation • Proven software skills, e.g., Microsoft Office

🏖️ Benefits

• Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings • Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules • Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform • Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network” • Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. • Intelligent Working Environment: Working in smart buildings with the latest technology and equipment. • Retirement Savings Plan: 401 k (with generous company match) • Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account • Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate • Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service