Virtual Account Manager – Part-time

🔥 9 minutes ago

🇯🇵 Japan – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

infoinfo

🗣️🇯🇵 Japanese Required

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Logo of Sartorius

Sartorius

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Take incoming calls, process requests, and forward leads to the responsible sales representatives • Develop and maintain communication networks with dealers and end users • Nurture leads and client relationships • Cultivate customer loyalty and build long-term relationships • Promote the assigned product portfolio, including cross-selling, remotely using available technology • Ensure repeat orders by understanding customer purchase-decision processes and patterns • Conduct regular customer check-ins and business reviews • Understand customer processes and identify opportunities and priorities • Lead price and contract negotiations • Provide ongoing product servicing, accurate product information, training, and support • Maintain accurate CRM customer data and documentation • Use sales tools such as Salesforce to maximize sales efficiency • Generate leads and collaborate with Field BioA teams and Application Specialists to provide technical information and demonstrations • Work as part of the regional Sales team with FAS, Sales, Marketing, and Customer Service

🎯 Requirements

• Minimum 3 years of sales experience in Pharmaceutical, Medical or Life Science industries • Excellent presentation skills using Microsoft PowerPoint and other online tools • Strong communication skills in Japanese to build good relationships with stakeholders • Able to read and write in English, with no aversion to an English-speaking environment • Experience in the sales process, including opportunity qualification, pre-call planning, and time management • Strong analytical skills and ability to acquire expertise • Professional or educational background in a scientific field (e.g., Life Science, Biology, or similar) is ideal • Inside sales and/or online sales experience (Teams, Zoom) is ideal • Channel management experience is ideal • Marketing experience and knowledge is ideal • Fluency in English is ideal • Excellent knowledge of Microsoft Excel is ideal

🏖️ Benefits

• Opportunity to apply for full-time roles in future depending on interest and success in this role

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