Solutions Engineer, India

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October 23

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SavvyMoney

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Fintech • Banking • B2B

SavvyMoney is a leading provider of credit score solutions and analytics tailored for banks, credit unions, and fintech companies. They empower consumers with instant access to their credit scores and personalized financial education, enhancing customer loyalty and driving loan growth. By integrating their innovative technology into digital banking platforms, SavvyMoney helps financial institutions improve user engagement through targeted marketing and insightful analytics, ultimately fostering better financial decision-making.

51 - 200 employees

Founded 2009

💳 Fintech

🏦 Banking

🤝 B2B

💰 Private Equity Round on 2022-01

📋 Description

• Establish and maintain relationships with clients to ensure high levels of customer satisfaction • Learn and understand the features of the company's products and services to effectively address client queries and needs • Support senior team members in managing client accounts and preparing performance reports • Address client issues and follow up on solutions in a timely manner • Actively troubleshoot and resolve blockers, supporting team members directly when needed • Track and manage project timelines, deliverables, and milestones • Facilitate communication between development teams and management • Maintain organized records of project activities and updates • Escalate risks or delays promptly and assist in their resolution

🎯 Requirements

• Excellent Communication and Interpersonal skills • Strong interest in fintech and a keenness to learn about financial products • Minimum of 10 years in project coordination within software/IT environments • Proven experience managing remote development teams • Strong understanding of SDLC, project management methodologies, and Agile/Scrum • Ability to work independently, multitask, and handle multiple priorities • Hands-on problem-solving capability when team members encounter issues • Technical familiarity with Spring Boot, Angular, REACT, MySQL • Experience working across different time zones • Knowledge of JIRA ticketing/epic tracking systems • Prior experience in FINTECH or Banking

🏖️ Benefits

• SavvyMoney is recognized by the San Francisco Business Times and the Silicon Valley Journal as one of the "Top 25 Places to Work in the San Francisco Bay Area" • Equal Employment Opportunity/Affirmative Action Employer