South Carolina 811
South Carolina 811(a.k.a. Palmetto Utility Protection Service, Inc. or PUPS) is South Carolina's centralized one-call center that notifies member underground facility owners of a planned excavation. We are committed to the safety of our community and preventing damages to underground facilities in South Carolina.
51 - 200 employees
Customer Service Representative
February 15
🌴 South Carolina – Remote
💵 $17 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
South Carolina 811
South Carolina 811(a.k.a. Palmetto Utility Protection Service, Inc. or PUPS) is South Carolina's centralized one-call center that notifies member underground facility owners of a planned excavation. We are committed to the safety of our community and preventing damages to underground facilities in South Carolina.
51 - 200 employees
📋 Description
• The candidate is primarily responsible for answering inbound calls • Receiving & accurately recording multiple formats of excavation information • Efficiently inputting into a web-based platform • Presenting a positive & professional attitude, while handling calls with a sense of urgency • Accurately plotting site locations on a map
🎯 Requirements
• Minimum requirement is a high school diploma or equivalent • 2 years of customer service experience required • Be able to pass an assessment test for typing and customer service skills • Must have minimum internet speeds required: 3 Mbps upload/10 Mbps download (Company will provide a link to test to confirm) • Bilingual candidates encouraged to apply • Must reside and be able to work remotely from within the State of South Carolina
🏖️ Benefits
• Company-provided equipment • Paid Time-Off • Medical, Dental, and Vision Benefits • 401K • Career Growth
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