Admin Coordinator – Ops Assistant

🔥 12 hours ago

🌐 Egypt, Argentina, +3 more countries – Remote

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💵 $1.1k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 20%

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Logo of Scale Army Careers

Scale Army Careers

11 - 50 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Make and receive phone calls and text messages to coordinate with families, providers, and vendors • Assist families with completing medical or therapy-related forms and gather required information accurately • Provide clear instructions and support to families navigating stressful or emotionally sensitive situations • Contact external organizations to gather or verify information and complete administrative forms • Follow up on documentation, open items, and outstanding requests • Maintain clear, professional, and compassionate communication • Maintain organized digital files and documentation using Google Drive or similar tools • Write short reports or summaries following calls and meetings • Assist with data entry, form submissions, and record updates • Ensure documentation and information remain accurate, organized, and accessible • Support scheduling and coordination of sessions, meetings, and events • Keep internal systems and records up to date and accessible • Coordinate administrative activities across families, providers, vendors, and external organizations • Identify opportunities to improve organization and operational efficiency

🎯 Requirements

• Candidates must be based in LATAM, Africa, or Eastern Europe • Availability to work 9:00 AM–5:00 PM EST, aligned with the client’s time zone • 2+ years of experience in administrative, coordination, or operational support roles • Experience managing frequent phone communication with families and external partners • Experience handling sensitive information and supporting administrative processes with discretion and care • Proficiency with Google Workspace • Strong organization and time management skills • Strong attention to detail with documentation, forms, records, and data entry • Ability to manage frequent phone and text communication • Ability to provide clear instructions and support to families • Ability to maintain accurate and organized digital records • Ability to handle confidential information appropriately • Strong follow-through and ability to keep open items moving toward completion • Calm, patient, and empathetic approach when supporting families • Reliable and proactive when managing administrative responsibilities • No formal certification is required • Experience in healthcare, therapy, or education is a plus

🏖️ Benefits

• Potential to increase from 30 to 40 hours per week as responsibilities expand • Opportunity to join a purpose-driven organization supporting neurodivergent children and their families • Opportunity to contribute to a compassionate, family-centered team

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