Catering & Events Sales Coordinator

🔥 12 hours ago

🇪🇬 Egypt – Remote

💵 $800 - $1k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🎪 Events

👻 Ghost score 20%

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Logo of Scale Army Careers

Scale Army Careers

11 - 50 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Support catering and event sales through outbound prospecting, inbound customer support, event coordination, and order management • Reach out to potential catering and event prospects through email and phone • Make outbound calls to generate catering and event opportunities • Respond to inbound catering and event inquiries • Understand customer needs and recommend appropriate catering options • Follow up with prospects to move opportunities forward • Maintain organized records of prospects, conversations, and follow-ups • Identify opportunities to increase catering and event sales • Answer incoming customer calls professionally and efficiently • Take customer orders and accurately enter them into the POS system • Answer questions about products, menus, availability, and ordering • Assist customers with catering and event-related questions • Ensure customer information and order details are captured accurately • Escalate issues when additional support is required • Provide friendly and professional communication across phone and email • Build positive relationships with customers and prospects • Follow up when additional information is needed • Ensure customers receive clear and accurate information throughout the ordering process • Contribute to increased catering, event, and overall customer revenue

🎯 Requirements

• 3+ years of experience in sales, customer service, account coordination, or a similar role • Experience in DTC food & beverage, catering, events, restaurants, or hospitality strongly preferred • Experience with catering or event sales is a strong plus • Experience using a POS system preferred • Ability to confidently manage inbound and outbound customer calls • Strong follow-up and relationship-building skills • Ability to communicate effectively with prospective customers and understand their needs • Ability to recommend appropriate catering solutions based on customer requirements • Ability to learn and use POS systems and other business tools • Strong organizational and data-entry skills • Ability to maintain accurate customer, prospect, and order information • Strong attention to detail when handling customer orders and event information • Ability to stay organized and maintain consistent follow-up in a fast-paced food & beverage environment • Must be available to work 9:00 AM–5:00 PM EST • English proficiency required; resume must be submitted in English and PDF format • Must submit a video showcasing skill sets using the same email as the application • Must provide a phone number with country code

🏖️ Benefits

• Commission offered • Fully remote work • Opportunity to directly contribute to the growth of a food and beverage business • Flexible location across LATAM, Africa, and Eastern Europe

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