Flight Operations Coordinator

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Scale Army Careers

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Coordinate daily flight logistics with pilots, passengers, brokers, FBOs, ground transportation providers, hotels, and maintenance vendors • Communicate flight schedules, operational updates, and itinerary changes to all stakeholders • Support the Operations team in managing day-of-flight logistics • Monitor operational timelines and proactively identify scheduling conflicts or disruptions • Coordinate hotels, rental vehicles, fuel providers, catering, and other operational vendors • Assist with maintaining preferred vendor relationships and pricing • Verify pilot expense reports and supporting documentation for accuracy and compliance • Monitor vendor performance and escalate service issues when necessary • Serve as the primary point of contact for brokers, passengers, pilots, and vendors throughout the flight coordination process • Provide timely updates regarding delays, itinerary changes, and operational adjustments • Deliver exceptional customer service in time-sensitive situations • Maintain accurate flight records and operational documentation • Ensure operational information is properly recorded within internal systems • Support administrative tasks that contribute to efficient daily flight operations • Collaborate closely with Operations, Maintenance, Dispatch, and Executive Leadership • Support process improvements that enhance operational efficiency and customer experience • Contribute to a collaborative and solutions-oriented team environment

🎯 Requirements

• 2–5 years of experience coordinating private aviation or Part 135 flight operations • Prior experience supporting business aviation flight departments is required • Experience coordinating with pilots, FBOs, maintenance providers, brokers, and third-party vendors • Familiarity with FAA regulations and private aviation operational procedures is highly preferred • Experience managing multiple flight operations simultaneously • Exceptional organizational and multitasking abilities • Strong verbal and written communication skills • Ability to prioritize multiple flights and competing operational demands • Experience using flight operations or scheduling software • Proficiency with Microsoft Office Suite • Strong operational documentation and recordkeeping skills • Excellent customer service and relationship management skills • Strong problem-solving abilities and attention to detail

🏖️ Benefits

• Remote work option during U.S. business hours • Opportunity for professional development • Collaborate with a growing private aviation company