Admin and Operations Assistant

🕒 March 26

🌐 Egypt, Argentina, +3 more countries – Remote

🇪🇬 Egypt – Remote 🇦🇷 Argentina – Remote 🇪🇹 Ethiopia – Remote 🇿🇦 South Africa – Remote 🇳🇬 Nigeria – Remote

💵 $1.5k - $2.2k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Scale Army Careers

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Support the CEO and CFO across operational, administrative, and coordination responsibilities • Own processes end-to-end and manage multiple priorities simultaneously • Monitor and manage timely customer-order fulfillment through Shopify and fulfillment partners • Track priority and VIP orders, follow up with fulfillment centers through Discord, and escalate issues • Process order updates, modifications, and subscription changes through Shopify and Recharge • Handle shipping issues and file carrier claims • Assist with chargeback documentation and resolution • Attend leadership calls and capture action items, owners, and follow-up timelines • Follow up with stakeholders on open tasks and deadlines • Support initiatives from research through execution, including marketplace applications, product launches, and regulatory documentation • Set up and manage new systems and tools as business needs evolve • Manage CEO and CFO scheduling and calendar coordination • Research and book travel arrangements and logistics • Capture and enter leads into Capsule CRM • Maintain organized digital records, vendor documentation, and process notes • Coordinate with fulfillment partners to resolve shipping or order issues • Assist with inbound customer inquiries when directed by the customer service manager • Use proactive follow-up, problem-solving, and attention to detail to keep workstreams moving

🎯 Requirements

• 3–5 years of experience in operations, project coordination, or administrative roles • Experience using Shopify is required • Experience with subscription platforms such as Recharge is a plus • Familiarity with e-commerce operations, luxury consumer brands, or CPG companies is preferred • Experience with ClickUp, Capsule CRM, or similar systems is a plus • Strong proficiency in Google Workspace, including Sheets, Docs, and Drive • Exceptional organization, attention to detail, and follow-through • Ability to manage multiple priorities independently without close supervision • Strong written and verbal communication skills, including occasional client-facing interaction • Comfort working remotely and adapting quickly in a fast-moving environment • Ability to retain context across projects and maintain continuity between tasks • Availability to work 9 AM–5 PM EST / U.S. business hours aligned with the client’s time zone • English resume in PDF format • Must record and submit a video showcasing skill sets • Must use the same email for the video and application • Must provide country code with phone number • Must have or demonstrate advanced/native-level English proficiency for professional communication

🏖️ Benefits

• Fully remote (work from home) • Opportunity to work closely with senior leadership • Broad exposure across executive support, operations, fulfillment, and process coordination • Opportunity to become a trusted partner in a growing business • Flexible location across LATAM, Africa, and Eastern Europe, subject to U.S. business-hours availability